Skip navigation
mcbrucie
Currently Being Moderated

Old CS3 installation error

Jan 15, 2013 6:13 PM

Hi,
I have just spent a 2nd night trying to install CS3 onto a re formatted laptop. I have uninstalled , used the removal tool etc but I still get the same errors! I am using Windows Vista

Does anyone know a way around this? Please see screengrab below.

cs3.jpg

 

Thanks for your help with this.

 
Replies
  • kglad
    72,235 posts
    Jul 21, 2002
    Currently Being Moderated
    Jan 15, 2013 7:30 PM   in reply to mcbrucie

    download a matching c3 trial here after uinstalling and cleaning your previous install:  http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here. html

     

    if you see an access denied page, you haven't followed all the directions for downloading.

     

    use your serial number to install/activate.

     
    |
    Mark as:
  • Currently Being Moderated
    Jan 16, 2013 2:43 PM   in reply to mcbrucie

    Go back to the page.

     

    Follow the Very Important Instructions first (steps 0 to 6 inclusive)

     

    Then click the download link and you'll get CS3.

     
    |
    Mark as:
  • kglad
    72,235 posts
    Jul 21, 2002
    Currently Being Moderated
    Jan 16, 2013 2:43 PM   in reply to mcbrucie

    you must follow the instructions to download:

     

    Note: Very Important Instructions

    Other Direct Download Links
    CS6
    Acrobat XI
    Lightroom 4
    Elements 11
    Captivate 6

    You need to have a free Adobe account and be logged into it to use the links below, as Adobe sets a session cookie on your browser that allows you to access the direct download links.  Otherwise, you will receive an “access denied” or “resume your download” message prevent­ing the connection.  So please follow these instructions carefully or the links will not work!

    1. Adobe recommends temporarily turning off any surfing restrictions you might have running, like site or cookie blocking, firewalls or antivirus software.
    2. Click «here» to visit this page like you want to try Photoshop CS6, and then select the “Download Now” button at the bottom.
    3. If you already have an Adobe ID, then please sign in with it (checking “Remember me“), otherwise take a minute to create one for yourself.
    4. Wait a moment and then close/cancel any download windows that pop up for the trial of Photoshop CS6 (you can do a full trial for it later).
    5. Now that you’re logged in at Adobe with the trials cookie set, you can instantly download any of the software below.  Just make sure you have plenty of disk space available.
    6. Download the files either by clicking directly on the DDL links, or by right-clicking and choosing “Save Link As…” on the popup menu – and save all files to the same place.
    7. Then follow the product installation instructions here.
     
    |
    Mark as:
  • kglad
    72,235 posts
    Jul 21, 2002
    Currently Being Moderated
    Jan 16, 2013 6:12 PM   in reply to mcbrucie

    yes, that's always a last resort for many of us.

     

    (and, you're welcome.)

     
    |
    Mark as:
  • kglad
    72,235 posts
    Jul 21, 2002
    Currently Being Moderated
    Jan 18, 2013 4:37 PM   in reply to mcbrucie
     
    |
    Mark as:
  • Currently Being Moderated
    Jan 18, 2013 6:08 PM   in reply to mcbrucie

    Uninstall

     

    Run the Creative Suite Cleaner Tool

    http://www.adobe.com/support/contact/cscleanertool.html

     

    Reinstall

     
    |
    Mark as:
  • kglad
    72,235 posts
    Jul 21, 2002
    Currently Being Moderated
    Jan 19, 2013 6:25 PM   in reply to mcbrucie
     
    |
    Mark as:
  • kglad
    72,235 posts
    Jul 21, 2002
    Currently Being Moderated
    Jan 20, 2013 12:48 PM   in reply to mcbrucie

    which solutions did you try?

     
    |
    Mark as:
  • kglad
    72,235 posts
    Jul 21, 2002
    Currently Being Moderated
    Jan 23, 2013 5:21 AM   in reply to mcbrucie

    you're 1/2 way through the suggested abode solutions.

     

    i detect your frustration but i don't think you have much choice but to proceed with the other suggestions or give up.

     
    |
    Mark as:
  • kglad
    72,235 posts
    Jul 21, 2002
    Currently Being Moderated
    Jan 23, 2013 7:03 PM   in reply to mcbrucie

    oh man.  this is pretty tough but there are more things to try:  http://helpx.adobe.com/creative-suite/kb/troubleshoot-installation-pro blems-creative-suite-6.html

     

    and, before you get too discouraged, the title of this page is promising: 

    Troubleshoot installation problems (Adobe Creative Suite 3.x on Windows Vista)

     
    |
    Mark as:
  • kglad
    72,235 posts
    Jul 21, 2002
    Currently Being Moderated
    Jan 29, 2013 7:25 AM   in reply to mcbrucie

    drastic action is an understatement. 

     

    after all this, you deserve years of productive use of cs3.  and, i hope that update worked without problem.

     
    |
    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points