Skip navigation
Surutai1982
Surutai1982
Currently Being Moderated

Layer Problem - CS5.5 error

Jan 16, 2013 1:28 AM

Hello Everybody,

 

I have a document created in InDesign from CS5.5. I was trying to export the document with layer enable PDF. But in the output PDF, one of the layer is not coming. I am on Mac OS X 10.6.8. Below screenshots shows the exact problem of mines:

 

Application File:

 

Screen Shot 2013-01-16 at 2.37.04 PM.png

 

 

PDF File:

 

Screen Shot 2013-01-16 at 2.37.39 PM.png

 

Thanks,

Sathish.

1079 Views   15 Replies   Latest reply: Peter Spier, Jan 23, 2013 5:40 AM
 
Replies
  • Bob Levine
    Currently Being Moderated
    1. Bob Levine,
    Jan 16, 2013 5:02 AM   in reply to Surutai1982
    Report

    What are the properties for that layer?

     

    Bob

     
    |
    Mark as:
  • Surutai1982
    Currently Being Moderated
    2. Surutai1982,
    Jan 16, 2013 9:00 PM   in reply to Bob Levine
    Report

    Hi Bob,

     

    Below is the options for that layer:

     

    Screen Shot 2013-01-17 at 10.26.51 AM.png

     

    Thanks,

    Sathish.

     
    |
    Mark as:
  • Peter Spier
    Currently Being Moderated
    3. Peter Spier,
    Jan 17, 2013 5:30 AM   in reply to Surutai1982
    Report

    What's on the layer?

     
    |
    Mark as:
  • Surutai1982
    Currently Being Moderated
    4. Surutai1982,
    Jan 17, 2013 8:24 PM   in reply to Peter Spier
    Report

    Non-printable frames applied for line numbers outside margins.

     

    Screen Shot 2013-01-18 at 9.51.41 AM.png

     
    |
    Mark as:
  • Peter Spier
    Currently Being Moderated
    5. Peter Spier,
    Jan 18, 2013 2:46 AM   in reply to Surutai1982
    Report

    Can you show us some screen shots of your export settings in ID? I suspect the problem is there someplace.

     
    |
    Mark as:
  • Surutai1982
    Currently Being Moderated
    6. Surutai1982,
    Jan 18, 2013 7:07 PM   in reply to Peter Spier
    Report

    Below are my export settings in ID:

     

    Screen Shot 2013-01-19 at 8.26.46 AM.png

     

    Screen Shot 2013-01-19 at 8.26.49 AM.png

     

    Screen Shot 2013-01-19 at 8.26.52 AM.png

     

    Screen Shot 2013-01-19 at 8.26.54 AM.png

     

    Screen Shot 2013-01-19 at 8.26.56 AM.png

     

    Screen Shot 2013-01-19 at 8.26.59 AM.png

     
    |
    Mark as:
  • Peter Spier
    Currently Being Moderated
    7. Peter Spier,
    Jan 19, 2013 1:08 AM   in reply to Surutai1982
    Report

    I have to admit that looks OK to me. Here's two more things to try:

     

    Put an empty frame (printable) on the layer.

     

    Click the Tagged PDF box.

     
    |
    Mark as:
  • Steve Werner
    Currently Being Moderated
    8. Steve Werner,
    Jan 19, 2013 5:40 AM   in reply to Peter Spier
    Report

    I think the problem is that the only object(s) on that layer is non-printable. I don't think that it's possible to include that in the exported PDF file.

     
    |
    Mark as:
  • Peter Spier
    Currently Being Moderated
    9. Peter Spier,
    Jan 19, 2013 8:22 AM   in reply to Steve Werner
    Report

    I don't think that should be enough to keep the layer from being included, though, since it is a printable layer.

     
    |
    Mark as:
  • Surutai1982
    Currently Being Moderated
    10. Surutai1982,
    Jan 20, 2013 9:07 PM   in reply to Peter Spier
    Report

    I tried this file in CS5 & CS6 and I got the correct results. I think the problem exists only in CS5.5 application.

     
    |
    Mark as:
  • Peter Spier
    Currently Being Moderated
    11. Peter Spier,
    Jan 21, 2013 6:57 AM   in reply to Surutai1982
    Report

    It'e entirely possible you've found a bug (which realistically has no chance of being fixed), but I would say you should test it on another system in CS5.5 before you jump to that conclusion.

     
    |
    Mark as:
  • Surutai1982
    Currently Being Moderated
    12. Surutai1982,
    Jan 21, 2013 8:21 PM   in reply to Peter Spier
    Report

    I have tried in the below MAC OS also, same problem exists:

     

    MAC OS X 10.5.8 - CS5.5

    MAC OS X 10.6.8 - CS5.5

    MAC OS X 10.7.5 - CS5.5

    MAC OS X 10.8.2 - CS5.5

     
    |
    Mark as:
  • Peter Spier
    Currently Being Moderated
    13. Peter Spier,
    Jan 22, 2013 2:48 AM   in reply to Surutai1982
    Report

    Different physical computers, or virtual machines? Different computers reduces the risk of a common configuration problem and increases the likelihood of it being a bug.

     
    |
    Mark as:
  • Surutai1982
    Currently Being Moderated
    14. Surutai1982,
    Jan 22, 2013 8:43 PM   in reply to Peter Spier
    Report

    We have tested in different computers only. Could you please explain it in detail? It will be very useful to take some conclusion.

     
    |
    Mark as:
  • Peter Spier
    Currently Being Moderated
    15. Peter Spier,
    Jan 23, 2013 5:40 AM   in reply to Surutai1982
    Report

    If you test only on the same computer there's a chance that some other software running on that computer is the cause of the problem. By using differnt computers, as you have, the possibility that it's an external conflict is reduced, but not eliminated entirely. I think the next test would be to try it in Safe Mode to be sure there is nothing but the OS and ID active, but the evidence seems to indicate a bug at this point, and that probably means you're out of luck unless you can find a workaround, like putting something marked as printable on the layer as well.

     
    |
    Mark as:
Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points