I have Adobe Production Premium CS5.5. I am trying to use dynamic link to send clips from Premiere to AE. I have never had a problem with this before, however today I am getting the error: "Using Adobe Dynamic Link with Adobe After Effects requires Adobe Production Premium". What is causing this, and how to I get it working again?
Some saved Dynamic Link Problem discussions
Also, it MAY be that something has gone wrong with your installation that is causing your programs to not "see" each other... a reinstall MAY fix this
Try the following steps:
1. Clean your Media Cache Database (do not hesitate to locate Media Cache Database folders in your disk and delete all the files manually)
2. Deactivate and then reactivate either PrPro or both PrPro and AE.
Well that solution lasted less than a week and I am back to the same problem. I have tried clearing out the Media Cache files repeatedly but this is not fixing the problem this time. Any other suggestions short of reinstalling the software? This is a work PC and I do not have the serial # to do this myself. Would rather not having to involve IT if there is another solution.
I have not deactivated/ reactivated the software because I do not have the serial #. This is a work PC. I am trying not to involve IT if it is something I can fix myself. What specifically are you asking regarding the disk setup?
1. You can deactivate your application without removing serial number. Choose 'Suspend Activation'. Then just restart either PrPro or AE.
2. How many drives have you got installed? How are they configured? Do you use external or net/shared drives? etc.
Connection errors may cause your issue.
Try storing project files on your C: drive while media files - on the external drive.
For the long run try to convince IT department or whoever responsible for taking decision to improve your rig.
I have recently had problems with my external drive not being recognized by the computer, so that makes sense. I find myself swapping out cables and usb ports to resolve that issue. I'll try your suggestion and see if the performance improves. What basic upgrades would you reccommend for the long run? Any simple things to improve my system?
I come from a post-house environment for many years where I had an entire engineering department to set up, configure and maintain all edit systems. Now I work for a company where I am the only "creative" and the IT dept consists of one person who has no experience specific to video editorial. Sadly, I am no IT brain myself, so I'm not sure what to ask for to get this running more smoothly. Any suggestions/ recommendations are greatly appreciated.