As I mentioned in the topic, upon opening some files from version 9, FM11 shows "internal error" and crashes. That happens repeatedly when opening certain file. Is there any solution to this?
The thing is I don't have any other release than 11. I had files from the client in FM9 and wanted only to open and print PDFs just for a preview. It crashed at opening repeatedly random files :/ It crashed also at printing but I read tips from Adobe on printing and it helped. Seems to me that FM11 is a quite unstable software.
No FM11 is quite stable - I'd be suspicious of the FM9 file you received - maybe it got damaged. Have the client send you the FM9 file again & a MIF copy of it to try out. Make sure you've applied the patch for FM11 for the unstructured FM printing issue.
Will your files open in FM9? Blaming FM11 sound more like blaming the kitchen, but not the chef, nor the quality of the ingredients...
I work with thousands of pages, unstruct, DITA, XML, rich media, and output to about every electronic format available. In every case, my (infrequent) crashes boil down to corrupt images or files.
Of course, some of my crashes are the result of operator error
There is a bug in printing in FM11, got to use patch - so yes, it's a little bit like blaming the kitchen this time Other that this, FM is outstanding tool We got Adobe FrameMaker 11 in office fresh this week, and since the start of the using it crashed at opening and printing. We worked previously on FM7, FM8, FM9, FM10 and encountered no errors with that software (although FM9 liked to freeze when switching between Paragraph designer and Character Designer), so it's quite understandable why we are so unhappy with the FM11.
Gotta try on MIF on monday, I think it will solve the problem.
Where can i find this printing patch?
I am having a similar issue. When I tried to open a FM8 file in FM11, it crashed. However, two of my coworkers can open that file without any problems. So, I had one of them save it as FM11 and then I tried to open it. It still crashes for me. It's really frustrating!
Have one of your coworkers MIFwash the file for you, or just give you a MIF version to open. If the MIF version still crashes FM on your machine, then I would suspect that your FM installation is hosed.