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Source File shows White Screen in Source + Program Monitor

Jan 18, 2013 4:14 PM



I'm having an issue with only one of three media files in my Premiere Pro CS6 project.


When I try to preview this one video file in the Source Monitor, it shows only a white screen, and I can only move the playhead to the beginning and end of the file. I then plopped the clip into the sequence to see if rendering it would give me better luck in the Program Monitor, yet to no avail. The file supposedly successfully rendered, yet when I open the subsequently created "Preview" file in VLC, the entire clip is completely white for its entire duration. (I think it's interesting to note that VLC plays the source file correctly, and that this footage has been successfully used in a separate project in Final Cut after converted to ProRes with Compressor.)


I've opened the file with GSpot to make sure I had the Codec installed, yet GSpot doesn't list any Codec information for this file. It only lists Container information.



(Screen shot of GSpot with white-screen issue in the background)


My Video Card drivers are up to date, taken directly from the chipset's manufacturer's website.


Codec: (See post below for Media Info dump)
Premiere Pro version 6.0.3 (001 (MC: 264587)), installed in English.

Sequence Settings: DVCPROHD 1080i50 default settings (framerate changed to 50FPS)

Windows 7 x64 Service Pack 1, English, 1440x900 32bit Color
Pentium(R) Dual-Core CPU  T4200 @ 2.00 GHz

Mobile Intel(R) 4 Series Express Chipset Family, Driver version

53.2GB of free space on the SSD all of the media files, the operating system, the Adobe Premiere installation, and scratch disk is located.

I'm unsure of the camera used to record this footage.


Thanks for reading my post, and let me know if you need any more information.

  • Currently Being Moderated
    Jan 19, 2013 3:09 PM   in reply to Synesthesian

    Long shot ...but try a temporary change of the file extension to .mpg.

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