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Synesthesian
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Source File shows White Screen in Source + Program Monitor

Jan 18, 2013 4:14 PM

Hello,

 

I'm having an issue with only one of three media files in my Premiere Pro CS6 project.

 

When I try to preview this one video file in the Source Monitor, it shows only a white screen, and I can only move the playhead to the beginning and end of the file. I then plopped the clip into the sequence to see if rendering it would give me better luck in the Program Monitor, yet to no avail. The file supposedly successfully rendered, yet when I open the subsequently created "Preview" file in VLC, the entire clip is completely white for its entire duration. (I think it's interesting to note that VLC plays the source file correctly, and that this footage has been successfully used in a separate project in Final Cut after converted to ProRes with Compressor.)

 

I've opened the file with GSpot to make sure I had the Codec installed, yet GSpot doesn't list any Codec information for this file. It only lists Container information.

 

white-screen.png

(Screen shot of GSpot with white-screen issue in the background)

 

My Video Card drivers are up to date, taken directly from the chipset's manufacturer's website.

 

Codec: (See post below for Media Info dump)
Premiere Pro version 6.0.3 (001 (MC: 264587)), installed in English.

Sequence Settings: DVCPROHD 1080i50 default settings (framerate changed to 50FPS)

Windows 7 x64 Service Pack 1, English, 1440x900 32bit Color
Pentium(R) Dual-Core CPU  T4200 @ 2.00 GHz

2GB RAM
Mobile Intel(R) 4 Series Express Chipset Family, Driver version 8.15.10.2869

53.2GB of free space on the SSD all of the media files, the operating system, the Adobe Premiere installation, and scratch disk is located.

I'm unsure of the camera used to record this footage.

 

Thanks for reading my post, and let me know if you need any more information.

344 Views   3 Replies   Latest reply: Synesthesian, Jan 19, 2013 4:13 PM
 
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  • Synesthesian
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    1. Synesthesian,
    Jan 18, 2013 4:14 PM   in reply to Synesthesian
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    General

    ID                                       : 255 (0xFF)

    Complete name                            : C:\Video Workspace\Source Media\VSB 01 Stand Bühnenkamera VORNE.mpeg

    Format                                   : MPEG-TS

    Commercial name                          : HDV 1080i

    File size                                : 11.4 GiB

    Duration                                 : 1h 0mn

    Start time                               : UTC 2011-10-16 17:36:49

    End time                                 : UTC 2011-10-16 18:37:17

    Overall bit rate mode                    : Constant

    Overall bit rate                         : 27.0 Mbps

    Maximum Overall bit rate                 : 33.0 Mbps

    Encoded date                             : UTC 2011-10-16 17:36:49

     

     

    Video

    ID                                       : 2064 (0x810)

    Menu ID                                  : 100 (0x64)

    Format                                   : MPEG Video

    Commercial name                          : HDV 1080i

    Format version                           : Version 2

    Format profile                           : Main@High 1440

    Format settings, BVOP                    : Yes

    Format settings, Matrix                  : Custom

    Format settings, GOP                     : M=3, N=12

    Codec ID                                 : 2

    Duration                                 : 1h 0mn

    Bit rate                                 : 25.3 Mbps

    Maximum bit rate                         : 25.0 Mbps

    Width                                    : 1 440 pixels

    Height                                   : 1 080 pixels

    Display aspect ratio                     : 16:9

    Frame rate                               : 25.000 fps

    Standard                                 : Component

    Color space                              : YUV

    Chroma subsampling                       : 4:2:0

    Bit depth                                : 8 bits

    Scan type                                : Interlaced

    Scan order                               : Top Field First

    Compression mode                         : Lossy

    Bits/(Pixel*Frame)                       : 0.650

    Stream size                              : 10.7 GiB (94%)

    Color primaries                          : BT.709

    Transfer characteristics                 : BT.709

    Matrix coefficients                      : BT.709

     

     

    Audio

    ID                                       : 2068 (0x814)

    Menu ID                                  : 100 (0x64)

    Format                                   : MPEG Audio

    Format version                           : Version 1

    Format profile                           : Layer 2

    Codec ID                                 : 3

    Duration                                 : 1h 0mn

    Bit rate mode                            : Constant

    Bit rate                                 : 384 Kbps

    Channel(s)                               : 2 channels

    Sampling rate                            : 48.0 KHz

    Compression mode                         : Lossy

    Delay relative to video                  : -40ms

    Stream size                              : 166 MiB (1%)

     

     

    Menu

    ID                                       : 129 (0x81)

    Menu ID                                  : 100 (0x64)

    List                                     : 2064 (0x810) (MPEG Video) / 2068 (0x814) (MPEG Audio) / 2069 (0x815) () / 2065 (0x811) ()

     
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  • shooternz
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    2. shooternz,
    Jan 19, 2013 3:09 PM   in reply to Synesthesian
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    Long shot ...but try a temporary change of the file extension to .mpg.

     
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  • Synesthesian
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    3. Synesthesian,
    Jan 19, 2013 4:13 PM   in reply to shooternz
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    Nice try, but no luck.

     

    It's also interesting to note that sometimes when I open the same project, it shows the first frame of the clip instead of a white screen. Though the problem persists, as I cannot edit or even view any other part of the clip. Rendering in this circumstance leaves a preview file with the first frame playing throughout the clip's entire duration.

     

    Since I have a deadline on this project, I've reverted back to Premiere CS5.5. This configuration seems to work perfectly fine, though I am willing to try any suggestions to hopefully find a solution for anyone else with a similar issue.

     
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