My old computer are dead, so I need to Install on my new one, but it tell me that I already have Adope Element on 2 Computer, What do i do ?
Writing from Denmark so please , give me step by step what I do.
If you can access your old computer you should deactivate Adobe and then you should be fine.. Other than that you will need to call Adobe so they can deactivate one of your copies after you explaing your computer is dead.
You need to contact support directly for activation/deactivation and other installation issues. It’s usually possible to start a live chat, if an Adobe agent is free, and often to get the problem fixed right away. You will need your serial number.
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If all agents are currently busy, try again later. In the US you can call:
1-866-772-3623 or 1-800-642-3623