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DaraClare Calculating status...

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Updated InDesign CS6 and not unexpectedly quits and won't open

Jan 19, 2013 3:03 AM

Tags: #open #indesign #won't #updates #cs6 #quit #unexpectedly

Hi, I just updated indesign cs6 (for mac) this morning and now it won't open and just crashes with the "InDesign has unexpectedly quit" window. PhotoShop, Ilustrator and Dreamweaver all seem to be opening and working fine but it's InDesign I need! Any help or advice would be much appreciated.

Thanks, Dara

590 Views 3 Replies Latest reply: Peter Spier, Jan 22, 2013 7:07 AM

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1. Peter Spier,

Jan 19, 2013 8:24 AM in reply to DaraClare

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Do you have a crash report? Post it on pastebin.com and put a link to it here.

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2. DaraClare,

Jan 22, 2013 5:22 AM in reply to Peter Spier

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Sorry I haven't replied earlier. I re-downloaded the original version InDesign from the my adobe user site and installed it again, I also used Onyx to clear all permission, preferences etc and restarted which got it working again. I'm in the middle of doing a massive project that has very tight deadlines so I don't think I'll try updating again until it's finished. Adobe CS6 in general doesn't seem to be updating properly at all, either through the app store on mountain lion or through the adobe updater system. Is this a common problem do you know? Again, apologies for the lateness of my reply and thank you, Dara

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3. Peter Spier,

Jan 22, 2013 7:07 AM in reply to DaraClare

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I'm not aware of a general problem with the updates.

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