Skip navigation
waytoobigtoclimb
Currently Being Moderated

Bridge CS6 crashes when adding tags or ratings

Jan 19, 2013 1:51 PM

Bridge CS6 crashes when adding tags or ratings.  Someone suggested upgrading video driver.  It resolved the problem for a short time and then started crashing again when adding tags or ratings.  Sometimes it works fine but lately it crashes almost every time I tag or rate one image.  I have upgraded my video driver and reset cache and reset preferences. 

 

Never had a crash with Photoshop CS6 or RAW ...only with Bridge when Tagging or Rating

 

AMD Phenom II X4 810 2.60GHz

8.0 GB RAM

Windows 7 64 bit

 

Thanks for your help Paul

 
Replies
  • Currently Being Moderated
    Jan 19, 2013 4:32 PM   in reply to waytoobigtoclimb

    Go to Win OS Help and type in Event Log (crash log).  If you can see Faulting Module that would be where the error lies.

     
    |
    Mark as:
  • Currently Being Moderated
    Jan 21, 2013 8:55 AM   in reply to waytoobigtoclimb

    Your error lies with Faulting module path: C:\Windows\SYSTEM32\ntdll.dll. 

     

    Not a computer expert but question if running in 64 bit mode why you would have a 32 bit driver or program that is the problem.

     

    Have you updated your video card driver?

     

    Might google  C:\Windows\SYSTEM32\ntdll.dll and see if any of the hits provide useful information.

     
    |
    Mark as:
  • Omke Oudeman
    3,999 posts
    Nov 27, 2004
    Currently Being Moderated
    Jan 21, 2013 9:02 AM   in reply to Curt Y

    Not a computer expert

     

     

    Dear Curt

     

    You honestly can't keep stating that while providing such answers.... :-):-)

     
    |
    Mark as:
  • Currently Being Moderated
    Jan 21, 2013 9:11 AM   in reply to Omke Oudeman

    Have to hedge my advice. 

     
    |
    Mark as:
  • Currently Being Moderated
    Jan 21, 2013 9:19 AM   in reply to waytoobigtoclimb

    waytoobigtoclimb wrote:

     

     

      My computer never crashes until I installed Bridge. 

     

    Just for a test you might start Bridge in 32 bit mode (if you installed it) and see if it works that way.

     

    Go to Program Files (x86)/adobe/bridge cs6 and look for the bridge icon to start program.

     
    |
    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points