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Replaced hard drive, missing software

Jan 20, 2013 4:57 AM

Tags: #hard_disk_drive #lost_software

My hard drive has been replaced (mac recall issue) and no longer has CS5 installed. Have tried inserting original discs but can't seem to reload it. Any ideas for retrieving lost software?

  • Currently Being Moderated
    Jan 20, 2013 5:29 AM   in reply to Naylor66

    Are the discs not being read or is the installation process halting at some point after it begins?

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  • Currently Being Moderated
    Jan 20, 2013 6:24 AM   in reply to Naylor66

    Try downloading the trial software from the link below.  You can use your serial number from the discs packaging to activate it after you install it (assuming it does install).




    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site.

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