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CF 8.0.1 Administrator Broken

Jan 21, 2013 7:22 AM

Tags: #error #component #interface #adminapi #cfide #application.cfm #administrator #cf8 #cf8.0.1 #accessmanager

Coldfusion sites are running just fine. However, accessing the CF Administrator in our produciton environment generates error. Appears to have occured after installing hotfix "APSB09-12". This same hotfix has been applied to our development environment with out causing CF Administrator to break. I use the term "appears" because I don't think other changes were made to the environment in relation to the time we found out CF Admin was broken. Please help!

 

See below information:

 

Server Info:

Running CF 8.0.1

on Windows Server 2008 R2 Datacenter (Service Pack 1)

x64 OS

 

Error Message:

Browser

 

DateTime

 

Diagnostics

Could not find the ColdFusion Component or Interface CFIDE.adminapi.accessmanager. Ensure that the name is correct and that the component or interface exists. <br>The error occurred on line 95.

GeneratedContent

[empty string]

HTTPReferer

[empty string]

Mailto

[empty string]

Message

Could not find the ColdFusion Component or Interface CFIDE.adminapi.accessmanager.

QueryString

[empty string]

RemoteAddress

 

RootCause

struct

Detail

Ensure that the name is correct and that the component or interface exists.

Message

Could not find the ColdFusion Component or Interface CFIDE.adminapi.accessmanager.

StackTrace

  1. coldfusion.runtime.CfJspPage$NoSuchTemplateException: Could not find the ColdFusion Component or Interface CFIDE.adminapi.accessmanager. at coldfusion.runtime.TemplateProxyFactory.getResolvedFile(TemplateProxy Factory.java:1142) at coldfusion.runtime.TemplateProxyFactory.getTemplateFileHelper(Templat eProxyFactory.java:1315) at coldfusion.runtime.TemplateProxyFactory.resolveName(TemplateProxyFact ory.java:1258) at coldfusion.cfc.ComponentProxyFactory.getProxy(ComponentProxyFactory.j ava:28) at coldfusion.runtime.ProxyFactory.getProxy(ProxyFactory.java:65) at coldfusion.runtime.CFPage.createObjectProxy(CFPage.java:4688) at coldfusion.runtime.CFPage.CreateObject(CFPage.java:4533) at cfApplication2ecfm1439570487._factor2(E:\cf8_final\cfusion\wwwroot\CF IDE\administrator\Application.cfm:95) at cfApplication2ecfm1439570487._factor7(E:\cf8_final\cfusion\wwwroot\CF IDE\administrator\Application.cfm:4) at cfApplication2ecfm1439570487.runPage(E:\cf8_final\cfusion\wwwroot\CFI DE\administrator\Application.cfm:1) at coldfusion.runtime.CfJspPage.invoke(CfJspPage.java:192) at coldfusion.tagext.lang.IncludeTag.doStartTag(IncludeTag.java:366) at coldfusion.filter.CfincludeFilter.invoke(CfincludeFilter.java:65) at coldfusion.filter.CfincludeFilter.include(CfincludeFilter.java:33) at coldfusion.filter.ApplicationFilter.invoke(ApplicationFilter.java:214 ) at coldfusion.filter.RequestMonitorFilter.invoke(RequestMonitorFilter.ja va:48) at coldfusion.filter.MonitoringFilter.invoke(MonitoringFilter.java:40) at coldfusion.filter.PathFilter.invoke(PathFilter.java:86) at coldfusion.filter.ExceptionFilter.invoke(ExceptionFilter.java:70) at coldfusion.filter.ClientScopePersistenceFilter.invoke(ClientScopePers istenceFilter.java:28) at coldfusion.filter.BrowserFilter.invoke(BrowserFilter.java:38) at coldfusion.filter.NoCacheFilter.invoke(NoCacheFilter.java:46) at coldfusion.filter.GlobalsFilter.invoke(GlobalsFilter.java:38) at coldfusion.filter.DatasourceFilter.invoke(DatasourceFilter.java:22) at coldfusion.CfmServlet.service(CfmServlet.java:198) at coldfusion.bootstrap.BootstrapServlet.service(BootstrapServlet.java:8 9) at jrun.servlet.FilterChain.doFilter(FilterChain.java:86) at coldfusion.monitor.event.MonitoringServletFilter.doFilter(MonitoringS ervletFilter.java:42) at coldfusion.bootstrap.BootstrapFilter.doFilter(BootstrapFilter.java:46 ) at jrun.servlet.FilterChain.doFilter(FilterChain.java:94) at jrun.servlet.FilterChain.service(FilterChain.java:101) at jrun.servlet.ServletInvoker.invoke(ServletInvoker.java:106) at jrun.servlet.JRunInvokerChain.invokeNext(JRunInvokerChain.java:42) at jrun.servlet.JRunRequestDispatcher.invoke(JRunRequestDispatcher.java: 284) at jrun.servlet.ServletEngineService.dispatch(ServletEngineService.java: 543) at jrun.servlet.jrpp.JRunProxyService.invokeRunnable(JRunProxyService.ja va:203) at jrunx.scheduler.ThreadPool$DownstreamMetrics.invokeRunnable(ThreadPoo l.java:320) at jrunx.scheduler.ThreadPool$ThreadThrottle.invokeRunnable(ThreadPool.j ava:428) at jrunx.scheduler.ThreadPool$UpstreamMetrics.invokeRunnable(ThreadPool. java:266) at jrunx.scheduler.WorkerThread.run(WorkerThread.java:66)

TagContext

array

1

struct

COLUMN

0

ID

CF_CFPAGE

LINE

95

RAW_TRACE

at cfApplication2ecfm1439570487._factor2(E:\cf8_final\cfusion\wwwroot\CF IDE\administrator\Application.cfm:95)

TEMPLATE

E:\cf8_final\cfusion\wwwroot\CFIDE\administrator\Application.cfm

TYPE

CFML

2

struct

COLUMN

0

ID

CF_APPLICATION

LINE

4

RAW_TRACE

at cfApplication2ecfm1439570487._factor7(E:\cf8_final\cfusion\wwwroot\CF IDE\administrator\Application.cfm:4)

TEMPLATE

E:\cf8_final\cfusion\wwwroot\CFIDE\administrator\Application.cfm

TYPE

CFML

3

struct

COLUMN

0

ID

CF_APPLICATION

LINE

1

RAW_TRACE

at cfApplication2ecfm1439570487.runPage(E:\cf8_final\cfusion\wwwroot\CFI DE\administrator\Application.cfm:1)

TEMPLATE

E:\cf8_final\cfusion\wwwroot\CFIDE\administrator\Application.cfm

TYPE

CFML

Type

Application

missingFileName

  1. CFIDE.adminapi.accessmanager
2425 Views   8 Replies   Latest reply: Anit_Kumar, Jan 21, 2013 12:09 PM
 
Replies
  • Miguel-F
    Currently Being Moderated
    1. Miguel-F,
    Jan 21, 2013 9:45 AM   in reply to KoecherVue
    Report

    See this article.  Does that apply to your install?

     
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  • KoecherVue
    Currently Being Moderated
    2. KoecherVue,
    Jan 21, 2013 9:50 AM   in reply to Miguel-F
    Report

    Hello Miguel.

     

    The article you listed does not apply in my case. Infact, our CF Administrator was working previously. It broke recently and the root cause we have not been able to identify.

     

    Any other thoughts?

     
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  • Miguel-F
    Currently Being Moderated
    3. Miguel-F,
    Jan 21, 2013 9:55 AM   in reply to KoecherVue
    Report

    Let's start with the obvious.  The error says "Could not find the ColdFusion Component or Interface CFIDE.adminapi.accessmanager. Ensure that the name is correct and that the component or interface exists. <br>The error occurred on line 95.".  Does that file exist on your server in that location?

     
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  • KoecherVue
    Currently Being Moderated
    4. KoecherVue,
    Jan 21, 2013 10:57 AM   in reply to Miguel-F
    Report

    Yes it does. I have also tried replacing that file with the one in our dev environment (working one). However, this was not sucessful.

     
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  • Miguel-F
    Currently Being Moderated
    5. Miguel-F,
    Jan 21, 2013 11:00 AM   in reply to KoecherVue
    Report

    What is the path to that file on your server?

    Does the file have security permissions that are not allowing access?

     
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  • KoecherVue
    Currently Being Moderated
    6. KoecherVue,
    Jan 21, 2013 11:19 AM   in reply to Miguel-F
    Report

    The root path:

    C:\inetpub\wwwroot\CFIDE\adminapi

     

    There is also another CFIDE file located at:

    E:\ProdData\Active\CF\CFIDE\adminapi

     

    This is the location where our IIS site for the ColdFusion Administrator site is on. This one does not have the accessmanager file. However, our dev environment matches this setup too. Dev CF Admin works just fine.

    

     

     

    In terms of permissions I am almost sure nothing changed from the time when it was working.

     
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  • Miguel-F
    Currently Being Moderated
    7. Miguel-F,
    Jan 21, 2013 11:30 AM   in reply to KoecherVue
    Report

    I'm guessing that your dev ColdFusion administrator is running from the CFIDE\adminapi that contains the file and production is not.  If your CFIDE directory is not in the default location you must update those files manually when you apply hotfixes/patches.  The installation instructions generally tell you to expand the ZIP file to your CFIDE directory.  Which directory did you apply the fix?  That page I referred you to intially mentions you can just copy the files to the appropriate directory.

     

    I think your problem will go away if you update the correct CFIDE directory.

     
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  • Anit_Kumar
    Currently Being Moderated
    8. Anit_Kumar,
    Jan 21, 2013 12:09 PM   in reply to KoecherVue
    Report

    Please try steps mentioned at http://helpx.adobe.com/coldfusion/kb/coldfusion-mx-broken-images-coldf usion.html.

     

    Hope this helps.

     
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