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Problem playing a video created with the IMG Tech / Intel Tunnel Creek H.264 encoder

Jan 21, 2013 8:20 AM

Hi all,


We have a video (FLV/H.264 baseline) that was produced with the IMG Tech hardware H.264 encoder, and we're going back and forth with Intel to try and determine why it can't be played in Flash.  When we attempt to play this video in any version of Flash player on any platform, we get a video with the correct duration that displays only black video.  Does anyone here have the tools to take a quick peek and see what might be wrong with it?  Or, if you can give me a pointer on how to debug, that would be appreciated.


The video can be downloaded from  Sorry, I would upload it to one of the supported video sites (youtube, etc...), but didn't think that it would preserve the content.


Any help would be much appreciated.




  • Currently Being Moderated
    Jan 21, 2013 10:20 AM   in reply to clark_matt

    You said MP4 and FLV, these don't mix.. FLV is a very old format. It supports codecs like Sorenson Spark, On2VP6 Pro, etc. MP4? That's not supported. Chances are you just need to re-encode the FLV with a Flash supported codec such as mentioned.




    I downloaded your FLV and it's clearly not a FLV. I can't load it into any FLV-supporting apps (including professional grade). In fact the only app I can load it into, which is the universal "nothing else plays this" app, is VLC player. This app does not pay attention to the file extension (FLV), it reads metadata and loads a codec if it's supported. I have thousands of codecs installed. It doesn't help me beyond saying your FLV is not valid. If it was, "Flash Video" would certainly be loadable via Flash, Adobe Media Encoder or many other apps that fully support FLV.


    An option is to export to a very common format (H.264/MP4 with a .mp4 extension for lossy encoding) and then convert it to a FLV. If you have a lot of extra storage, the best practice is to export to a lossless codec (AVI Uncompressed, MOV with "None" compression, HuffyYUV, Bitjazz Sheer Video, Quicktime Animation codec with Millions+ and Best Quality, etc). Then take that file and compress it into a FLV properly.

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    Jan 22, 2013 12:52 PM   in reply to clark_matt

    I can play it in VLC, VLC can play like just about anything.. I'm pretty sure you can feed it a hamburget and video would come out. That's why I said I COULD play it with VLC when I said:

    In fact the only app I can load it into, which is the universal "nothing else plays this" app, is VLC player


    Aside that, are you trying to play this with FLVPlayback? If so then just as the name describes, you can't play MP4s with "FLV"Playback. You will need to utilize the NetStream class and make a player to play MP4 files. I'd highly recommend you do just that, not use FLVPlayback (or FLV itself) and use MP4 if you can. x264 MP4 encoding is my go-to encoding container and codec.


    Here's an extensive Adobe article on using the NetStream to play a H264 MP4 video: .html

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    Jan 23, 2013 11:59 PM   in reply to sinious

    You said MP4 and FLV, these don't mix.. FLV is a very old format. It supports codecs like Sorenson Spark, On2VP6 Pro, etc. MP4? That's not supported.


    I personally would never use flv over f4v, but its possible to use H.264 & flv.

    Mac Users use the standard H.264 codec, output to mov and simply rename the extension to flv, and it plays perfectly fine inside Flash.

    The reason while Adobe prefers the combination of fv4/h.264 and flv/h.263 is a different one.

    Details about the History of flv here

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    Jan 24, 2013 5:21 AM   in reply to clark_matt

    @clark_matt: It really comes down to the formats the board can handle. All boards of course support MPEG2 but I'm not sure I've used pro-grade enough boards that can compress to a FLV container. It's not the codec that's in question so much here. Almost all modern boards will encode to H.264 codec and most will contain in MP4, but I'm not sure how many can wrap that into a FLV container.


    It may come down to a Flash Media Server (or any other RTMP server). Here's some information (look at the supported formats PDF also) on FMS dynamic (live) streaming: mendations.html

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    Jan 24, 2013 7:14 AM   in reply to clark_matt

    Can you explain the nature of what you're trying to stream? Something recorded locally live off a device (camera) or a stream you're receiving that you're rebroadcasting, etc? I haven't used gStreamer but I've used FMS quite a bit with Open Broadcaster which is very good at sending a reliable live stream from a multitude of sources.

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    Jan 24, 2013 8:30 AM   in reply to clark_matt

    I very highly recommend Open Broadcaster software because it's simple and free. It allows you to set up videos in layers and record/save locally and/or stream live at the same time. You can take those videos and just run them through the encoder which is clearly working fine with x264/mp4. It supports video capture devices and will probably list both your video capture board and your webcam as sources. You can arrange unlimited layers of all sorts of overlays and save the stream, or pass to a live encoder, or broadcast directly from the software itself. I use this as a gamer myself. I broadcast games with tons of overlays (logos, webcam, other video streams, graphics, screen regions on other monitors, etc etc) live on certain sites.


    I do have a decent gaming rig with an Intel i7-980x running water cooled at 5GHz with 32GB at 1333 (had to downclock FSB divisor to hit 5GHz) and save to a SSD RAID1+0 (10) with a Radeon HD7970. It does take serious CPU to pull this off with decent results. I'm also on a Verizon FIOS 50Mbit up/down line.

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