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sullygirl01
Currently Being Moderated

Photoshop Elements 8 won't open photo files

Jan 22, 2013 9:34 AM

Elements suddenly stopped allowing me to open photo files.  I click to open a file, and nothing happens.  Help please!

 
Replies
  • Currently Being Moderated
    Jan 22, 2013 11:45 AM   in reply to sullygirl01

    That's weird. Try resetting editor preferences. Follow these steps

     

    1. Close Elements.
    2. Launch the Photoshop Elements Welcome Screen and hold down ctrl + alt + shift as you click Editor.
    3. Continue to hold the keys until you see a message box asking if you want to delete Photoshop Elements settings file; click Yes. Elements will open with default preferences.

     

    Also check the permission of the file that you are opening.

     
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  • Currently Being Moderated
    Jan 22, 2013 11:53 AM   in reply to sullygirl01

    Some more info would be needed.

    - Which OS

    -How are you trying to open the file.

     
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  • 99jon
    12,821 posts
    Jan 6, 2010
    Currently Being Moderated
    Jan 22, 2013 11:53 AM   in reply to sullygirl01

     

    Try opening in camera raw from the Editor menu:

    File >> Open As

     

    Navigate to your image file and choose camera raw from the file format dropdown list.

     

    If the file opens in the camera raw dialog click the open image button (bottom right) and that will send it into the regular Editor interface where you may be able to re-save another copy.

     

     

     
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