The user who is using InDesign is working on Windows 7 (with all updates). InDesign was just installed on a new computer. When she opens up a file it takes quite a while to open it up. She was opening it up from the network, so we decided to copy the file to her desktop and tried to open it up however it is still slow. She does not have anything opened up when she tries to use InDesign CS6. Any suggestions would be great.
Thanks,
Robin
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9 Replies
Latest reply:
Peter Spier, Jan 22, 2013 3:38 PM
ID CS6 takes about 30 seconds to a minute to load on my Win7 machine with a 3.3gHz 6-core processor and SATA 6gb/sec hard drives, but once open documents load versy fast. Your results may be different depending on your hardware.
You still haven't really told us what "slow" is. Are we talking about the time to open ID, or the time to open a file after ID is running? And how long?
It takes about a minute to open up InDesign program itself...and sometimes to open up a file even if the file is small.. not much graphics in the project (design).
The time to launch the program seems normal, but opening a file should usually be faster. Network connection problems could be a contributor, as could searching for missing links or updating cross-references, I suspect.
Thank you for the information. I checked the system it is an Intel Core I5 CPU, 3.20GHz with 4gb Ram on Win7 64bit. I will post back if the end user has another issue dealing with the slowness. the network connection is fine, she has no issue with any other programs/files opening them up even with IE no issue.
