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Files open but cannot be edited.

Jan 22, 2013 2:14 PM

Tags: #framemaker_11

There was great trauma yesterday getting FM11 and Acrobat XI Pro to work together. A number of people worked on my computer. The problem was resolved, but today I open and book and its files but cannot edit the files nor save them. What happened?

 
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  • Currently Being Moderated
    Jan 22, 2013 2:18 PM   in reply to Ms Freeman

    Somebody change your rights to the files or folders?

     
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    Jan 22, 2013 2:41 PM   in reply to Ms Freeman

    Did you check the security on the files/folders in Windows?

     
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    Jan 22, 2013 2:55 PM   in reply to Ms Freeman

    Well thanks, but I don't think this has got anything to do with FM - what was the "great trauma" that you talk about in your OP?

     
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    Jan 22, 2013 3:31 PM   in reply to Ms Freeman

    The bug didn't have anything to do with Acrobat Pro - it was a FM11 issue with structured vs. unstructured interfaces when printing a book. It was fixed by loading a FM11 patch. I'd be tempted to have IT deactivate all the TCS installed components; uninstall them, and reinstall and patch immediately. Unless you need a feature in Acrobat Pro XI, I would leave the install at the packaged Pro X level until Adobe rolls it out as an update to TCS4. There have been reports of issues with the XI add-on install. Also make sure that you don't install the "headless" version of Acrobat that comes with FM since you have the full Pro X version in TCS4 - the installer is supposed to know better, but again, there have been reports of it screwing up.

     
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    Jan 22, 2013 3:52 PM   in reply to Ms Freeman

    FWIW, the recommended output route from FM nowadays is to SaveAsPDF rather than Print. That was working prior to the patch.

     
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    Jan 22, 2013 4:11 PM   in reply to mattrsullivan

    @matt - yes, but you have to install it manually - it's not rolled up in the TCS updater (yet)

     
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    Jan 25, 2013 9:29 AM   in reply to Ms Freeman

    Did your problem "cannot edit the files nor save them" get solved? If not, your files may have been inadvertently set to "View Only" mode. Open a file and look in the Quick Access bar for the padlock icon (in FM10 it's next to the print icon). The mouse-over says "Toggle Only View". Click on this icon and you should see all your menus reappear and you should be able to edit and save your file.

    If you have several view-only files in a book, use the following quick key sequence:

    <Esc> F l k

    (Press the Escape key, then uppercase F, then lowercase l (as in llama), then lowercase k.)

    NOTE: This is a toggle, so only select the files that you know are in View Only mode or you’ll end up converting regular files to View Only mode.

     
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