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Layers not accessible in AI

Jan 23, 2013 9:47 AM

I created a layered illustrator file (CS5.5) for a client in Europe (illustrator 16, CS 6) and he couldn't access my layers. Is there a conflict between cs5 and cs6 for layers. Both Mac OS

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    Jan 23, 2013 10:19 AM   in reply to budlum1

    Shouldn't be a problem. What exactly did you save? Does he really have Illustrator to open the file?

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    Jan 23, 2013 10:41 AM   in reply to Monika Gause

    Are they actually sublayers and perhaps your client has things set to only show top-level layers?

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    Jan 23, 2013 2:17 PM   in reply to budlum1

    Yes.. Layer Panel Options in the Layer Panel menu. You can decrease what the Layer Panel shows you... even though it's still there.

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