I was in the process of installing Photoshop CS6 when the mains was cut off and the computer shut down unexpectedly. The program now won't install and the error message is "Installer failed to initialize. This could be due to a missing file" I have restarted the computer and closed all applications , but to no effect. I would be very grateful for ay suggestions how to proceed. Thank you
Run the Adobe Creative Suite Cleaner Tool
I recommend you to use - http://www.adobe.com/support/contact/cscleanertool.html and clean whatever you installed.
and then reinstall from the beginning.
That should do the trick.
Thank you for your reply.
I have run the cleaner tool as you suggested for CS6, but it says there are no sessions to delete. Also I can't find any Adobe application in the applications folder. It was about 3 minutes into installing when the power cut. CleanApp shows Adobe files, but I'm not sure whether I should delete these.
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