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cs5 photoshop freezing

Jan 23, 2013 4:00 PM

photoshop cs5 randomly freezes when opening a file. File does not open and cannot move palettes. Only rebooting cures it for a time then ...freeze again! Seems to be getting worse, happening more often. I have all the updates. Running on macbook pro 2.4 core i7 8gb ram OS  10.7.5. Basically I work away and then I try to open a file, the windows and pallets all open but the actual file doesn't. The layers are showing all relevant info but if I try to move the pallet...frozen! Have to reboot to get the file to open. There is no specific file, it just happens after about a day of use!


Any idea out there please?

  • Currently Being Moderated
    Jan 23, 2013 5:07 PM   in reply to boomwater

    The freeze is probably not with Photoshop.  It is probably a driver.  Do you have the latest OS updates?


    Also, check you disk drive.  Do you have 10-20% free space?  Run disk utility also.

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  • Currently Being Moderated
    Jan 23, 2013 5:29 PM   in reply to boomwater

    The fact that the layers palette shows layers, but the document window doesn't show is a common symptom of bugs in your video card driver.


    You can turn off GPU drawing in Photoshop's preferences, or update the video card driver from the GPU maker's website.

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  • Currently Being Moderated
    Jan 27, 2013 9:36 AM   in reply to boomwater

    Check your harddrive to see that you have 10-20% free space.


    Run you disk utility to repair permissions.


    If those ideas don't work you will have to run a crash report to see what the problem is.

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  • Currently Being Moderated
    Jan 27, 2013 12:24 PM   in reply to boomwater

    Also, have you updated your OS?


    On a Mac, that should also install the latest video driver too.


    Good luck,



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