Skip navigation

Photoshop Elements

dodonnell12 Calculating status...

Currently Being Moderated

elements 11 trial freeze issues in editor

Jan 25, 2013 5:35 AM

Tags: #trial #editor_failure #freeze_on_launch #elements11

half way into my elements 11 trial, my editor portion always freezes up and/or will not allow me into the editor version when i need to access it either from the organizer or from the welcome screen. 1., is this a problem with my computer or the trial itself, and when i do purchase download the full version will this problem continue.

Thank you

179 Views 3 Replies Latest reply: 99jon, Jan 25, 2013 9:20 AM

Replies

10,084 posts
Jan 6, 2010

Currently Being Moderated

1. 99jon,

Jan 25, 2013 5:58 AM in reply to dodonnell12

Report

Try making a direct shortcut for the Editor executable.
On Windows 64 bit, right-click anywhere on the desktop and select New >> Shortcut
Then click the browse button and navigate to:

"C:\Program Files(x86)\Adobe\Photoshop Elements 11\PhotoshopElementsEditor.exe"

Then click Next; then click Finish

Go to your new desktop icon and hold down the following three keys simultaneously (Ctrl+Shift+Alt) and right-click the icon and choose open. Keep the three keys pressed down for a few seconds and then release. You should see a settings pop-up. Click yes to agree to delete. Then wait whilst PSE11 launches and rebuilds the preferences.

|
Mark as:
Currently Being Moderated

2. dodonnell12,

Jan 25, 2013 9:15 AM in reply to 99jon

Report

Thank you for your response! when the settings do pop-up, exactly what is it I need to delete? There is a long list and I'm not sure which one I should delete.

|
Mark as:
10,084 posts
Jan 6, 2010

Currently Being Moderated

3. 99jon,

Jan 25, 2013 9:20 AM in reply to dodonnell12

Report

You should only see Yes or No

|
Mark as: