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RH9 WebHelp problem with Next and Previous Topic buttons

Jan 25, 2013 8:20 AM

The Next Topic and Previous Topic buttons don't work as expected. For example, if I navigate to several topics and click Previous Topic, I expect to see the most recent topic that I viewed (similar to using the Back button in a browser to see the previous page). However, the Previous button is either not available or takes the user to a random topic, and the Next Topic never brings up the next topic.

 

I inherited this project, my first experience with RH9, and so am not sure whether the previous author included something in the project to make the buttons show up or whether these buttons are part of the default WebHelp interface. I've looked in the Single Source Layout properties for each output, but don't see any place to specify info about these buttons.

 

As you'll see in the screen capture, this is not about Browse sequences (I saw that there were other questions about Next and Previous as related to Browse sequences).

 

All help appreciated because this bug was found by QA and they'd like to fix the problem in the next patch ...

 

Carol1-25-2013 11-09-41 AMNextPrevProblem.png

 
Replies
  • Currently Being Moderated
    Jan 25, 2013 8:45 AM   in reply to AIR-Chayah

    Hi,

     

    Those buttons above the TOC are buttons for the browse sequence. And that would explain their behaviour.

     

    Do you mean any other buttons? Am I missing something?

     

    Greet,

     

    Willam

     
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