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MrMoneyPig
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Massive harddrive issue

Jan 25, 2013 2:36 PM

Tags: #photoshop #crash #cs6

Hi

 

I was happily using Photoshop CS6, then it kept telling me that the scratch disk was full even though I had 99GB free.  The Adobe agent told me to uninstall photoshops, which I did but since doing that I only have 16GB free.  Where has my other 83GB gone?!  Photoshop froze when editing a HUGE file and never recovered prior to being uninstalled.  Would there be a huge tmp file floating around?  How do I track it down?  I am using Windows 7.  I teid searching for 'size:gigantic' but no luck there

 

Can anyone help please?

291 Views   5 Replies   Latest reply: Noel Carboni, Jan 25, 2013 4:42 PM
 
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  • R_Kelly
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    1. R_Kelly,
    Jan 25, 2013 3:14 PM   in reply to MrMoneyPig
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    Look in:

     

    C:\Users\Your Name\AppData\Local\Temp

     

    Yes, if the file was taking up that much scratch, then you need more than 100gb free on your hard drive or use a second empty hard drive for the photoshop scratch space.

     
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  • Chris Cox
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    2. Chris Cox,
    Jan 25, 2013 3:22 PM   in reply to MrMoneyPig
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    Most likely whatever you were attempting to do would have required more then the 99GB that you had free.

    Sometimes people forget that resolution values can result in huge images, or that loading and combining many images can require a lot of scratch space.

     
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  • MrMoneyPig
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    3. MrMoneyPig,
    Jan 25, 2013 3:29 PM   in reply to Chris Cox
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    Thanks but now that PS is uninstalled my harddrive still only has 16GB free whereas it did have 99GB.  I've now put PS on a mac so want to return my pc harddrive to how it was or delete whatever is taking up the space.  Any ideas?

     
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  • Chris Cox
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    4. Chris Cox,
    Jan 25, 2013 3:41 PM   in reply to MrMoneyPig
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    Uninstalling the app wouldn't take space away from the drive, it would free up more space.

     

    Check the TEMP folder that R_Kelly pointed you to.

    Recovery files or leftover scratch files from a crash are all that I can think of that Photoshop could leave behind.

     
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  • Noel Carboni
    20,941 posts
    Dec 23, 2006
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    5. Noel Carboni,
    Jan 25, 2013 4:42 PM   in reply to MrMoneyPig
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    Use the Disk Cleanup facility of Windows, if that's what you've got.  That can clean out your TEMP files if you instruct it to.

     

    -Noel

     
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