Skip navigation
felixbonomo
Currently Being Moderated

CS5 and Windows 8?

Jan 25, 2013 2:49 PM

Tags: #photoshop #help

On a windows 8 system, I cannot load an image to the edit window even though it shows in the layers column. This is a new installation of CS5. Previously I was running CS3 extended with no problems

 
Replies
  • Currently Being Moderated
    Jan 25, 2013 3:20 PM   in reply to felixbonomo

    That's a problem with your video card driver.

    You can try updating the driver from your GPU maker's website, or turn off the GPU features in Photoshop's preferences.

     
    |
    Mark as:
  • Noel Carboni
    23,455 posts
    Dec 23, 2006
    Currently Being Moderated
    Jan 25, 2013 4:44 PM   in reply to felixbonomo

    Do a search of Adobe help or of the net in general.

     

    Start with Edit - Preferences - Performance, in Photoshop.

     

    Look at this page for info about the GPU:

    http://helpx.adobe.com/photoshop/kb/photoshop-cs6-gpu-faq.html

     

    -Noel

     
    |
    Mark as:
  • Noel Carboni
    23,455 posts
    Dec 23, 2006
    Currently Being Moderated
    Jan 28, 2013 4:31 PM   in reply to felixbonomo

    When you tested Basic mode, did you close and restart Photoshop?

     

    Did you try disabling the [  ] Use Graphics Processor setting entirely (and restarting Photoshop)?

     

    -Noel

     
    |
    Mark as:
  • Noel Carboni
    23,455 posts
    Dec 23, 2006
    Currently Being Moderated
    Feb 2, 2013 4:11 PM   in reply to felixbonomo

    There are some useful features tied to the GPU, so in the long term you'll want to try to get a better display driver.

     

    This page lists the GPU-enhanced features of Photoshop CS6:

     

    http://helpx.adobe.com/photoshop/kb/photoshop-cs6-gpu-faq.html

     

    -Noel

     
    |
    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points