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Why won't premiere CS6 play audio for imported AVCHD files on my window 7 laptop?

Jan 27, 2013 4:32 PM

Tags: #audio #premiere #avchd

After I've imported the AVCHD file the video plays just fine, but the audio isn't there at all. I still have the original video files on my SD card, I've tried Wondershare to convert the file, but the video became corrupted. Any tips?



  • Currently Being Moderated
    Jan 27, 2013 7:13 PM   in reply to &therigbys

    Could you look over this FAQ Entry, and give us much more information, please:


    Good luck,



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  • Currently Being Moderated
    Jan 27, 2013 9:26 PM   in reply to &therigbys

    What model camera?

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  • Currently Being Moderated
    Jan 28, 2013 9:46 AM   in reply to &therigbys

    I know a few folks who use that camera without issue.  Can you upload a clip for testing?


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  • Currently Being Moderated
    Jan 28, 2013 11:33 AM   in reply to &therigbys

    &therigbys wrote:


    I installed Premier Pro CS6 last week, so I believe it's the most updated version.

    Not necessarily, go to Help > Updates. We're on Premiere Pro CS6 (6.0.3) in Windows now.

    therigbys wrote:


    I was running Spotify, Chrome, & Microsoft Word when I imported the footage.

    Uninstall Spotify and see if that helps. I've heard about some crazy things related to that app. Better to run all these apps on a cheap secondary computer or iPad.

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