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How to make Premiere 5.5 stabile?

Jan 27, 2013 6:43 PM

Tags: #premiere #crashing #stability #appcrash #multiple_audio_tracks #image_renderer


Premiere 5.5 crashes spontaneously. Could be on import, when cutting, or watching the source feed. Doesn't matter. Sometimes it works with the footage for up to 5 min, sometimes it crashes immediately on load.



The files I'm editing have been converted over from AVIs (which Adobe seems to reject) to MP4 with the H.264 compression. The conversation was nearly loss-less, with no changes to frame rates, aspect, audio channels, nothing. Just weeding out whatever codec/container Adobe seems to reject.  I have seen that the Media Cache files are always ever-increasing. With only 2 GB of footage in the timeline, the cache is over 40 GB (most of the files already being DELETED from the timeline). "Cleaning" the Cache does not remove the files, either. Adobe just keeps swelling up like a balloon. However, this does not affect my system as it was designed to be idiotic-program-proof. However, it's still crashing. The system is never close to overheating, overclocking, or filling up on RAM. All hardware is running perfectly. Since I'm used to FCP 7, I'm used to editing unrendered files on the fly, so most of the footage is unrendered at any given time. One file in particular, whose presence increased the rate of crashing to an absurd amount, has 6 audio channels (so, 6 tracks). Can Adobe even handle more than 2? (and if not, why are more than 2 tracks available?)


I've been editing on FCP 7 on Macs for years, knowing Premiere 4 and below to only be handle up to about maybe 2 MBs worth of footage before crashing. I was tricked into buying PP 5.5 for my PC, being told it had finally advanced up to par with FPC 7. I see now that was a gross exaggeration, however I need to make this program stable to satisfy a few outstanding contracts.



Win7 Ultimate 64-bit

Intel i5 CPU

16GB Memory

Nvidia GTX 560ti GPU

128GB SSD (for OS and programs)

1TB SATA (scratch disc and media)


With the exception of paying more money to Adobe, is there any way I can make my system stabile enough to handle the morbid obesity of Adobe Premiere 5.5?



Problem signature:

  Problem Event Name:    APPCRASH

  Application Name:    Adobe Premiere Pro.exe

  Application Version:

  Application Timestamp:    4d8a89e8

  Fault Module Name:    ImageRenderer.dll

  Fault Module Version:

  Fault Module Timestamp:    4d8a7063

  Exception Code:    c0000005

  Exception Offset:    00000000001756df

  OS Version:    6.1.7601.

  Locale ID:    1033

  Additional Information 1:    d922

  Additional Information 2:    d922b4a2cf4e926b618d53a3e85bdfb3

  Additional Information 3:    7afb

  Additional Information 4:    7afbfca33cdab82603d956b30f895d74


All input is much appreciated.

  • Currently Being Moderated
    Jan 27, 2013 9:31 PM   in reply to adobescreenname999

    Is this a dedicated editing rig or a general purpose machine?

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  • Currently Being Moderated
    Jan 28, 2013 4:12 AM   in reply to adobescreenname999

    Well, if it gives you any hope, I'm am using a virtually identical system, with the i52500K specifically. I am having no problems, and am editing Cannon XF, AVCHD, and DV material with no problem.


    The .avi wrapper is no problem. What you want to do is  look at is the codec employed. Proprietary distribution codecs often are not readily editable, needing either re-encoding or re-wrapping for editing.


    Edit- suggestions... because this system should be working for you.

    * I assume that the 1TB SATA drive is 7200rpm internal, that would be best. You will find a lot of users here that say that you need 2-3 drives dedicated for media, not in my experience.

      The drive needs to be defragged often, and always keep it at least 20% free.

    * You might try MXF OP1a for a intermediate codec instead of H.264, much easier on the cpu.

    * Set Premiere's Media Cache Files folder to your media drive.

    * Stick to the MPE accelerated fx when you can.

    * Update Nvidia drivers.


    "..With only 2 GB of footage in the timeline, the cache is over 40 GB (most of the files already being DELETED from the timeline). "Cleaning" the Cache does not remove the files, either."


    It will be about the files in your project, not specifically the timeline. That said, 40gb seems inordinate, unless you have a huge amount of media in the project. Empty the Media Cache Files

    folder while Premiere is closed.


    Also, regarding your system drive, for what it is worth, at work we are using a 128GB SSD system drive for a CS6 system. This system is a bit buggier than the CS 5.X systems that I work with. The other systems all use Two 7200rpm sata drives in raid 0 for the C: drive.


    My home system that is working so well with CS5.5

    Core i52500k


    GTX560 1GB

    System Raid 0 Raptor10k 144GB

    2TB Media drive

    1.5TB external file storage


    And lastly.... If you are working with CS5.5 and looking back at your FCP editing fondly, you have something really wrong going on that needs trouble shooting. The CS5.5 experience, especially when you have a system like yours with a GTX 560ti and 16gb memory, should blow the doors off the 32bit FCP 7 system. THE 64bit software and MPE hardware should provide a way better experience.


    Good Luck.

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  • Currently Being Moderated
    Jan 28, 2013 8:33 AM   in reply to adobescreenname999

    >converted over from AVIs (which Adobe seems to reject


    What is INSIDE those files, and where did you get them?


    What are you editing, and does your project match your video?


    Please NOTE that the PPro CS6 screen may look a bit different (I use CS5)

    For CS5 and later, the easy way to insure that your video and your project match

    See 2nd post for picture of NEW ITEM process

    -and a FAQ on sequence setting


    When your project sequence is correct, you will not see a red line over your timeline at first import, before you do anything to the video


    Read Bill Hunt on a file type as WRAPPER

    What is a CODEC... a Primer

    What CODEC is INSIDE that file?


    Report back with the codec details of your file, use the programs below... a screen shot works well to SHOW people what you are doing


    For PC or


    Also, check to make sure your PPro is at the latest version... I use CS5 (updated) so I don't know if 5.5 is the very latest version

    All Adobe updates start here and select product, read to see if you need to install updates in number order, or if the updates are cumulative for the individual product

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  • Currently Being Moderated
    Jan 28, 2013 9:10 AM   in reply to adobescreenname999
    It's used as general purpose, but I made it to be a work horse.


    The power of the machine isn't what concerns me  This type of crashing isn't normal, and I suspect there may be a conflict with other installed programs.  My recommendation, if no one else has an idea that works, would be to consider starting over.  Wipe the system drive and reinstall Windows from scratch, and then only install what you need for editing.  Use a second computer for other activities.

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  • Currently Being Moderated
    Feb 2, 2013 10:29 PM   in reply to adobescreenname999

    adobescreenname999 wrote:



    Now, I have to ask this question before I continue this charade: supposing this program worked perfectly with everything in their own predestined sequences, how would anyone combine footage of a different format? It feels like this program was made for editing only one format per video... and at that point, I'm pretty clueless as to why anyone would prefer this over Windows Movie Maker.



    I work with different formats in many projects. I prefer Premiere because I found it to be a great tool with which to make money editing. I have had mostly good experiences with it.


    Best of Luck.

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