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AniRat_001
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Not Recognizing Serial Number

Jan 27, 2013 7:38 PM

Tags: #error #dreamweaver #cs6 #help_manager #serial_number_problem

For awhile now, my Dreamweaver CS6 does not recognize my serial number. I bought it with the Production Premium CS6 Suite.

I've tried to put in my serial number numerous times and nothing it working. It says that it is not a valid Dreamweaver Serial Number.

I have also contacted costumber support and they were no help at all. They went around my problem and didn't help.

Anyone have any ideas or an answer?

 

((I have Windows 7.))

 
Replies
  • Currently Being Moderated
    Jan 27, 2013 7:47 PM   in reply to AniRat_001

    AniRat_001 wrote:

     

    For awhile now, my Dreamweaver CS6 does not recognize my serial number. I bought it with the Production Premium CS6 Suite.

    Dreamweaver CS6 is not included in the Production Premium CS6 Creative Suite.

     

    So did you purchase Dreamweaver CS6 as a separate standalone product? If so, it will have its own separate serial number. Did you purchase the boxed version or as a download from Adobe.com?

     
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  • Currently Being Moderated
    Jan 27, 2013 9:50 PM   in reply to AniRat_001

    Dreamweaver is not included in the Production Suite

    http://www.adobe.com/products/creativesuite/production/buying-guide.ht ml

     

    You must have obtained it some other way.

     
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  • Currently Being Moderated
    Jan 28, 2013 8:01 AM   in reply to AniRat_001

    You can't use CS6 with a CS5.5 serial and as John stated, CS6 Production Premium does not include Dreamweaver.  You need Dreamweaver CS5.5 for your CS5.5 license.

     
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