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I am unable to install photoshop elements 11

New Here ,
Jan 27, 2013 Jan 27, 2013

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The following error message occurs.  The installation process has encountered an error while installing Shared Technologies.  Please restart your system and try again.    The toubleshooting help is far to complicated and I don't understand what it means.   I did have Adobe Premiere installed and uninstalled it hoping that that would help the problem.  Nothing does.  Help.  Elaine

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LEGEND ,
Jan 28, 2013 Jan 28, 2013

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Adobe Employee ,
Jan 28, 2013 Jan 28, 2013

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Could you please share the following logs from your system; this would help us troubleshoot the issue

%temp%\PSEInstall.log, PSE11.log,
Elemets11OrganizerInstall.log,
Organizer.log,
PDApp.log,
amt.log
oobelib.log
C:\Program Files\Common Files\Adobe\Installers\<*PSE11*>.log.gz

thanks.

~ Shefali

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