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normawood
Currently Being Moderated

Elements 11

Jan 28, 2013 8:42 PM

Tags: #elements #11 #crashes

Photoshop Elements 11 will open raw files but when saving them as jpegs it crashes.  Same when trying to open jpegs.  Help!

 
Replies
  • Currently Being Moderated
    Jan 28, 2013 8:57 PM   in reply to normawood

    It's strange. Can you try "Save for Web" option?

    Also it seems you cannot directly import jpeg, is my understanding of your problem correct?

     

    Regards,

    vaishali

     
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  • 99jon
    12,821 posts
    Jan 6, 2010
    Currently Being Moderated
    Jan 29, 2013 5:29 AM   in reply to normawood

    Launch the PSE11 Editor and go to:

     

    Edit >> Preferences >> General

     

    Click the button to re-set preferences.

     

    Close the program and re-launch.

     

    PSE11-ResetPrefsNextLaunch.png

     
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