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c.hoffma_478
Currently Being Moderated

No Adobe Program run

Jan 29, 2013 11:55 AM

I´m using Photoshop 5.1 and Indesign 5.5 on my Mac. Since Yesterday both programs

did not starting.

 

I uninstalled the applications, installed them again with my serial numbers,

but nothing happens. Still the same problem: Nothing goes on, when clicking

on the program Icons.

 

I downloaded a trial version of Illustrator 6 and can´t run the programm.

The same problem.

 

Only Adobe Bridge and Adobe encoder runs.

 

What can I do?

 
Replies
  • Currently Being Moderated
    Jan 29, 2013 1:46 PM   in reply to c.hoffma_478

    Hi

     

    Please try deleting the preferences for both software

     

    Option+Command+Shift (Mac OS) as you start Photoshop/Indesign. It will ask you to delete the current Preference/Settings.

    try launching the product to see whether it is working or not.

     

    If the above step doesn't work

     

    Try creating another Admin Account and launch the programs.

     

    Thanks

     
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