Hello Mr. Wright.
I installed the CS6 design and web premium a little over a week ago with a windows disc. It has been working beautifully until two days ago. A dialog box about a trial came up on my screen and I couldn't use my software until I logged in as a trail. I contacted support about this (before logging in) and they told me to just log in. Well after closing out of my applications it said that I had 29 days left of my trail. I am really confused about what I am suppose to do since I don't have a trial I have a registered copy of the software. In myAdobe it shows my product registered with my serial number and the date that I registered it. I have no clue what to do to correct this issue or what is going on. Any and all help is greatly appreciated!
Branching this to a seperate discussion. Bob it sounds like you are affected by the issue documented in 64-bit products convert to trial on launch or prompt for activation after licensing | CS6, CCM - http://helpx.adobe.com/creative-suite/kb/64-bit-creative-suite-applica tions-repeatedly.html. Can you verify that you are utilizing Windows and that you are experiencing this difficulty with your 64-bit applications?
Jeff I am using windows 7. I'm not sure how to verify the 64-bit part. When I type in photoshop in the windows start menu it gives me two choices one with 64-bit beside and one without. I have been choosing the one without 64-bit next to it. So if I just put my serial number in each time my issue will be "fixed" as far as it will verify that I actually have a valid license?