Skip navigation
Currently Being Moderated

Acrobat X Pro pdfmaker not working in Office 2013

Jan 30, 2013 1:44 PM

Tags: #pro_x #pdf_maker #office_2013 #incompatiable

It shows up as an add-in in Outlook 2013 but if you check the box a message appears saying "not loaded - a runtime error occurred during the loading of the COM addin"

 

It also shows as a loaded add-in in Word 2013 and Excell 2013, but doesn't show on the ribbon.

 

Nuance PDF Converter add-in shows on the Ribbon for Word 2013, Excel 2013, and Outlook 2013, so its not as if Office 2013 is incompatible with pdf converter software.

 

I'm guessing this is something that won't be fixed in X Pro now that XI is out, so the only choice seems to be either upgrade to XI or change to PDF Converter.

 
Replies
  • Currently Being Moderated
    Jan 31, 2013 7:28 AM   in reply to gdborek

    My guess is that you are using AA X with version 10.0.0 and are on a 64-bit machine. Be sure to update AA X to work in that case. As far as OFFICE 2013, it just came out and Adobe will likely not be making any updates to be compatible with OFFICE 2013 if needed. There effort there would be compatibility for AA XI which is the current version. This type of problem is always an issue when you upgrade only some software. In fact, the official release of OFFICE 2013 was only 2 days ago. Adobe and other software companies rarely spend a lot of time on beta versions for compatibility. The beta is often quite a bit different from the final release, so even if they make it compatible for AA X it will probably be a while. In the meantime, just print to the Adobe PDF printer or use the MS plugin for creating PDFs (typically that has other issues because MS does not like to adhere to standards -- sloppy I guess).

     
    |
    Mark as:
  • Currently Being Moderated
    Jan 31, 2013 8:56 AM   in reply to gdborek

    But does Nuance just create a PDF or do the operations of PDF Maker. You can always print to the Adobe PDF printer to create a PDF, but PDF Maker adds a lot of functionality. I have no idea what Nuance PDF Creator does. For the price it may be a better solution for you. PDF Maker is not just a way to create PDFs, but adds bookmarks, links, and much more. If Nuance can do that, then go for it.

     
    |
    Mark as:
  • Currently Being Moderated
    Jan 31, 2013 10:10 AM   in reply to gdborek

    But if you can print to the Adobe PDF printer from WORD and the same result is obtained with Nuance, then Adobe has not failed. The basic creation of a PDF from any product with Acrobat is to print to the Adobe PDF printer. PDF Maker is there to offer additional options, including links and such. Those options often require more details to work properly with a product like WORD. If you just want a PDF from WORD, then why buy anything else since the MS plugin (or maybe it is standard now) will create the PDF. So PDF Maker is not the basic mechanism for creating PDFs, printing to the Adobe PDF printer is. Again, unless Nuance is able to add the additional functionality that PDF Maker does, then your comparison of Nuance does it and Acrobat does not is not a valid comparison. If Nuance adds those other features then you have a valid point (and again, I do not know what Nuance can do).

     

    Acrobat is not a cheap product, but a lot of the cost goes into the extras that Acrobat offers and most other programs do not. Looking at the Nuance site, it does look like a nice product and supposedly interacts with WORD well. So without knowing more about Nuance, I can not give a fair comparison.

     

    Usually there is a fair delay on Adobe fixing issues like you have mentioned. For the prior version they typically try to fix such things. When you start going back 2 or more versions, most of the fixes are for security updates and nothing more. In the meantime, you will have to wait to see if one of the staff comes in with a response. It might also be worth putting a post in the desired features sub-forum; though this is not really a feature, but something that needs repair.

     
    |
    Mark as:
  • Currently Being Moderated
    Feb 17, 2013 9:06 PM   in reply to Bill@VT

    The pdfmaker add-in has the great advantage in Firefox and in Outlook that it preserves links embedded in the document so that they appear as clickable links in the pdf.

     

    It therefore would have been nice if Adobe had acted to have a fix ready by the time Office 2013/365 was released.

     

    But there is a simple work-around to produce a pdf of an outlook email with the links preserved in the same way that the pdfmaker would do it.

     

    Drag the email from outlook to the desktop so that its icon appears on the desktop (as the envelope icon for an outlook email). Right click on it, and choose "Convert to Adobe PDF" from the context menu.

     

    It is less convenient and a little less versatile than having the pdf maker addin work in Outlook, but it does the job.

     
    |
    Mark as:
  • Currently Being Moderated
    Mar 26, 2013 12:25 PM   in reply to sdd5151

    Actually dragging out to the desktop and right clicking to convert to adobe pdf does not preserve the attachments embedded in the email.

     

    Anybody else have any feedback yet or other ideas?

    Thanks in advance.

     
    |
    Mark as:
  • Currently Being Moderated
    Mar 26, 2013 7:52 PM   in reply to vgstudio

    The method I previously suggested does not do as well as I thought in keeping url links intact, which is true also of the Adobe PDF printer. I did find a different workaround that produces the pdfs from Outlook 2013 with one click, with urls retained - but not attachmenets. It takes some work to implement.

     

    It is to use the free VBA script available as "saveaspdf" at http://www.howto-outlook.com/howto/saveaspdf.htm. The macro invisibly uses Word 2013 to produce the pdf of the Outlook 2013 item, and it keeps all the url links intact in doing so. The instructions at that site include installing an icon on the quick access ribbon so you can simply click and get a pdf. To use this, you should not need any version of Acrobat installed at all!

     

    A key thing you might miss is to be sure to add in Microsoft Word 15.0 (i.e. Word 2013) Macros to the list of "references" for the VBA script, using the Tools options. (The instructions are for Word 14 -- it works fine with Word 15)

     

    Also, find the SelfCert.exe file (typically somewhere in the Word 15.0 directories) to create a self-signed certificate, so you can then sign the VBA macro you create following the instructions. You may have to at first turn off macro checking for signed certificates in the security options accessible in Outlook to run the macro and see that it works correctly -- SelfCert.exe does not result in the certificate being immediately recognized as trusted. But when you restore the security settings, and maybe reboot, opening outlook 2013 will sooner or later give  a warning asking you if you should trust the signer of the certificate created, and then click "yes" to have it make you a "trusted publisher" and the VBA script should thenceforth run with normal security settings.

     
    |
    Mark as:
  • Currently Being Moderated
    Mar 27, 2013 4:43 PM   in reply to sdd5151

    Thanks sdd5151, I did get the macro to work, but as you say it does not include attachments.    I also couldn't get it to work as a digitally signed macro.  I had to enable all macros to get it to work, oh and it only does one email message at a time.  Guess I'm going to have to pay out and upgrade to Acrobat 11...sigh.

     
    |
    Mark as:
  • Currently Being Moderated
    Mar 27, 2013 6:40 PM   in reply to vgstudio

    I also had a lot of trouble getting Outlook to finally display its warning that there was an unauthorized macro (which it identified as my own ) and ask whether to trust it anyway. But it did do that after a few tries.

     

    Did you make sure the macro was still signed? -- the procedure of going to Tools in the VBA editor and signing it with your self-signed certificate has to be repeated if you make even the slightest change in the VBA script.

     

    Also the whole thing has to be saved and outlook 2013 closed and reopened, with its security settings back on, and the VBA script signed, to get the warning and the option to trust your macro.

     

    The settings in Options/Trust Center/Macro Settings should have a check mark next to  "Notifications for digitally signed macros - all other macros disabled" and everything else on that set of options unchecked.

     

    Once you authorize yourself as a trusted publisher by checking yes to the security warning, you should be able to go to Options/Trust Center/Trusted Publishers and see your security certificate listed.

     

    You can see which security certificate is in which location using Internet Explorer/Internet Options/Content/Certificates as well --- a copy of your certificate should be in Trusted Publishers as well as in the Personal folder. I don't know if you can export the certificate and then save a copy in the trusted publisher location, because I  didn't try that.

     

    Other options than the VBA script are the pay for "Save As PDF" fancy plugin that is referred to somewhere in those instructions. It looks like it does everything including saving attachments, but it costs a good part of what an acrobat 11 upgrade would cost.

     

    Another alternative is to look for a cheap copy of Nuance PDF Create 8.0 on Amazon Marketplace. I actually bought one for eight dollars, but I discovered that it didn't preserve the url links in the pdf made from outlook. It did look like it handles attachments however, so that solution might work for you.

     

    But after all that, I finally just bought the Acrobat 11 upgrade myself because of the other claimed new features and the fact that I use Acrobat a lot. I still have the VBA script installed though.

     
    |
    Mark as:
  • Currently Being Moderated
    Mar 28, 2013 11:59 AM   in reply to gdborek

    Support for Office 2013 was first added with AA XI 11.0.1 update check this: http://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotes/11/11.0 .01.html

     
    |
    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (1)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points