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errolllimkt
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Eject disk image

Jan 30, 2013 10:42 PM

I keep getting prompted to eject my disk image when I double click he .pkg file to install lightroom. Please help me rectify the problem!

 
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  • kglad
    72,274 posts
    Jul 21, 2002
    Currently Being Moderated
    Jan 30, 2013 10:55 PM   in reply to errolllimkt

    you should be clicking Lightroom_4_LS11_win_4_1.exe if you're trying to install on a win os.

     
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  • kglad
    72,274 posts
    Jul 21, 2002
    Currently Being Moderated
    Jan 30, 2013 11:01 PM   in reply to errolllimkt

    you should be clicking on Lightroom_4_LS11_mac_4_1.dmg.

     

    are you?  if so, what happens?

     
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  • kglad
    72,274 posts
    Jul 21, 2002
    Currently Being Moderated
    Jan 30, 2013 11:16 PM   in reply to errolllimkt

    you see that window after clicking the dmg file? 

     

    if yes, what's the pdf say you should do to install?

     
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  • kglad
    72,274 posts
    Jul 21, 2002
    Currently Being Moderated
    Jan 30, 2013 11:26 PM   in reply to errolllimkt

    this is an adobe problem.

     

    start following this thread:  http://forums.adobe.com/thread/1102583?tstart=0

     

    there are adobe employes responding there and hopefully they will get this resolved soon.

     
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  • kglad
    72,274 posts
    Jul 21, 2002
    Currently Being Moderated
    Jan 31, 2013 6:30 AM   in reply to errolllimkt

    let me know if that works.

     
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