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Starting the organizer

Jan 31, 2013 4:31 AM

I have got version 11. I can not start the organizer. Nothing happens!

 
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  • 99jon
    12,821 posts
    Jan 6, 2010
    Currently Being Moderated
    Jan 31, 2013 4:34 AM   in reply to thorsten.naujokat

     

    Try making a direct shortcut for the Organizer and Editor. You can then launch the programs directly from the desktop bypassing the welcome screen. This is generally better as the welcome screen leaves background processes running.

    On Windows, Right click anywhere on the desktop and select New >> Shortcut

    Then click the browse button and navigate to:

     

    "C:\Program Files (x86)\Adobe\Elements 11 Organizer\PhotoshopElementsOrganizer.exe"

     

    Then click Next; then click Finish

     
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  • 99jon
    12,821 posts
    Jan 6, 2010
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    Jan 31, 2013 4:50 AM   in reply to thorsten.naujokat

    Is the Editor working?

     
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  • 99jon
    12,821 posts
    Jan 6, 2010
    Currently Being Moderated
    Jan 31, 2013 4:57 AM   in reply to thorsten.naujokat

     

    Launch Task Manager and under Applications select the Organizer and click End Task. Then try right-clicking on your new desktop icon and choose “Run As Administrator”

     

    Let us know if that makes a difference.

     

    Are you using a laptop or notebook?

     

     

     
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  • 99jon
    12,821 posts
    Jan 6, 2010
    Currently Being Moderated
    Jan 31, 2013 5:03 AM   in reply to thorsten.naujokat

    I suspect it may have something to do with your monitor settings. Go to the control panel and check dpi scaling under Appearance or Display.

    It’s not uncommon to see a setting of 125% or higher to improve screen readability but PSE requires a dpi of 96 or 100%

    Whilst the Editor Menu will appear at 120% to 149% the Organizer Menu (and the advanced button in downloader) won’t. Sometimes the mouse or tool cursors are distorted.

    Try a setting of 115% to 120% otherwise use 100%. A common display resolution, notably for notebooks/laptops, and netbooks is 1024 x 768 but PSE requires a screen height of 800 for full functionality. If your height resolution is out of the range 768 to 800 try experimenting with the slider/settings as this may be preventing the Organizer from showing.

     
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  • Currently Being Moderated
    Jan 31, 2013 5:54 AM   in reply to thorsten.naujokat

    Which OS are you on?

     

    Thanks

    Andaleeb

     
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  • Currently Being Moderated
    Feb 21, 2013 4:21 AM   in reply to thorsten.naujokat

    Hi,

     

    Were you able to get it working??

     

    Thanks

    Andaleeb

     
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