I use Premiere Pro 5.5 at work and 6.0 at home. The following problem happens with both.
When I encode my project out to mpeg2 and play it back in windows media player, at random
parts of the video it will stutter/skip/jerk for a frame or two. I've tried every possible variable available in mpeg2
and it still does it. It also never does it in the same spot in the video when
I re-encode. When I import and watch the video in premiere pro, it plays fine. When I burn to bluray, it
plays fine. We use rushworks at our station to play commercials, and the files have to be mpeg2 and they are played
out using windows media player, so I can't just use a different file type like avi or quicktime or use a different player.
I've seen others with the same problem on message boards, but as yet, no solution. Does anyone know how to fix this problem?
Motherboard - Asus P6x58D Premium
CPU - Intel Core i7 960 3.2GHz QUAD Core 8mb 130W (Socket 1366 45nm)
Ram - 24 DDR-1333
Video Card - PNY Quadro 4000 PCI-E 2GB
Windows 7 Professional 64-bit OEM
Primary Storage - Western Digital 1TB SATA 6Gb/s
Secondary Storage - Western Digital 2TB SATA 6Gb/s
>encode my project
How about project details?
What are you editing, and does your project match your video?
Please NOTE that the PPro CS6 screen may look a bit different (I use CS5)
For CS5 and later, the easy way to insure that your video and your project match
See 2nd post for picture of NEW ITEM process http://forums.adobe.com/thread/872666
-and a FAQ on sequence setting http://forums.adobe.com/message/3804341
When your project sequence is correct, you will not see a red line over your timeline at first import, before you do anything to the video
Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037
What is a CODEC... a Primer http://forums.adobe.com/thread/546811
What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037
Report back with the codec details of your file, use the programs below... a screen shot works well to SHOW people what you are doing
The video is AVCHD Video (.MTS) and works very well with PPCS5/6. I also use P2 video files and they work fine too.
Here is the info on a mpeg2 file I encoded. Is this the information that you needed?
Complete name : C:\Users\Admin\Desktop\Heart Ball Video Final.mpg
Format : MPEG-PS
File size : 802 MiB
Duration : 5mn 42s
Overall bit rate : 19.7 Mbps
ID : 224 (0xE0)
Format : MPEG Video
Format version : Version 2
Format profile : Main@High
Format settings, BVOP : No
Format settings, Matrix : Default
Format settings, GOP : M=1, N=6
Duration : 5mn 42s
Bit rate mode : Constant
Bit rate : 18.5 Mbps
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate : 29.970 fps
Standard : NTSC
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Interlaced
Scan order : Top Field First
Bits/(Pixel*Frame) : 0.298
Stream size : 776 MiB (97%)
ID : 192 (0xC0)
Format : MPEG Audio
Format version : Version 1
Format profile : Layer 2
Duration : 5mn 42s
Bit rate mode : Constant
Bit rate : 256 Kbps
Channel(s) : 2 channels
Sampling rate : 48.0 KHz
Stream size : 10.4 MiB (1%)
I've tried encoding without using black magic card as well. Same result
Does Anyone from adobe read these forums? This problem is so bad.
I have to send video files with stutters and skips to stations and channels
that run on local tv and nationally on direct tv - and its driving me mad.
This is a professional editing system and it should export clean mpeg2's.
I would appreciate any and all suggestions.
I use creative cloud, I have the latest ame update, my cache files are clean, i have tried
every variation in ame settings imaginable, all meeting with the
same results. I would be happy to upload an example if it will
Here is a link to a creative cow forum that may offer more details.
I loaded up a file on google drive. It stutters at about the :29 mark. Strangely, if you watch the file on the web, the stutter isn't there.
just when downloaded and watched in the windows media player.
It played fine in KMPlayer and VLC, but WMP did skip a frame or two. I'm seeing the same in my own MPEG exports using WMP.
Unfortunately, I can't suggest anything new. WMP is just not a very good media player, this only confirms that.
The system at the station I work at that plays the commercials is called Rushworks. It doesn't actually use wmp to play out, but whatever it uses display the exact same stutters over air that I see in wmp. That being said, I'm pretty much stuck with using wmp as the standard of checking my video for problems, since that's what it will look like over air.
I've just uploaded a couple of shows to the NRB network, I don't know what they use to play out, but I'm hoping it isn't wmp-like. I can encode a :30 second spot over and over until I get it clean, but these shows are 28:30 and it pretty much is what it is due to encoding times.
So, if your mpeg2's do the same stutter in wmp as mine, would you think this is more of a universal issue vs. my personal work station issue?
We're having the same problem at my work. We have three machines running CS6 (two desktops running Win7, one laptop running Win8) and all are encoding mpeg2 files with stutters that show up in WMP but not VLC. Doesn't matter if it's encoded directly in Premiere or sent to Media Encoder, the results are the same. We present content through ProPresenter and it exihibits the problem, so it's not just WMP.
And I've just recently found out the DVDs we're producing in Encore are also encoding with stutters.
This wasn't a problem in CS4, which we upgraded from a few months ago.
Encoding out to SD it appears as a few dropped frames, but ecoding to HD it appears to be significantly more dropped frames and a stutter in the audio as well.
If your two issues are linked, then its a different problem from mine.. I've never had problems with encore. I've posted a link on this thread that goes to a creative cow board. There's a nice guy there named Dennis that works for adobe and he does his best to answer your questions, maybe he can help you.
as for my mpeg 2 stuttering problem... Jim simon mentioned a media player, KM Player. I downloaded it and proof my mpeg2's with it now. My issues are out of sight, but not really out of mind.
I had to report back some good news. I'm still getting the stutters in windows media player, but it no longer shows up on air. Several people have said its a windows media player issue... They appear to be right. I'm guessing a recent rushworks update fixed it from showing the stutters on air. I'm a happy camper. Relieved.