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daviebeaton
daviebeaton Calculating status...
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cannot install elements 11

Feb 1, 2013 5:00 AM

Stopping at shared technologies. I have been trying for days. I think i just want my money back

232 Views   2 Replies   Latest reply: daviebeaton, Feb 1, 2013 7:00 AM
 
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  • JairajMike
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    1. JairajMike,
    Feb 1, 2013 5:44 AM   in reply to daviebeaton
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    Hi there,

     

       Sorry for the inconvenience caused to you.

     

    If you are using a downloaded installer, or running the installation from the hard drive, the Shared Technologies can fail because of the installation path. Copy the installation files to a folder to the root of the drive, such as C:\PSE<versionnumber>Installer\, and rerun the installation.

     

    If this doesn't work, then please check the checklist available in this below forum:

     

    http://forums.adobe.com/thread/569663?tstart=0

     

    If everything is fine, please follow the steps mentioned in the below forum:

     

    http://forums.adobe.com/message/3155897#3155897

     

    Regards,

    Jairaj

     
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  • daviebeaton
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    2. daviebeaton,
    Feb 1, 2013 7:00 AM   in reply to JairajMike
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    Thank you for your interest, I have finally managed to install elements 11. I changed a file OOBE and opened a new administrator account and copied and pasted the files on the desktop then it worked OK.

    Thanks again for your time

    David

     
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