Sorry for the inconvenience caused to you.
If you are using a downloaded installer, or running the installation from the hard drive, the Shared Technologies can fail because of the installation path. Copy the installation files to a folder to the root of the drive, such as C:\PSE<versionnumber>Installer\, and rerun the installation.
If this doesn't work, then please check the checklist available in this below forum:
If everything is fine, please follow the steps mentioned in the below forum:
Thank you for your interest, I have finally managed to install elements 11. I changed a file OOBE and opened a new administrator account and copied and pasted the files on the desktop then it worked OK.
Thanks again for your time
Europe, Middle East and Africa