I am working with font "not a free one" and it has a problem that I can not take its style with the eye dropper,
it only gives the same font name but the shape of font did not applied
i'm writing with a external tool that inserts what we wrote in illustrator
it shows in illustrator with the correct font then when i need to edit in illustrator (by type tool "T") to correct something, it's write with another font and another type.
It's necessary to know if the text is under Illustrators full control or if the other program interferes.
Also it's still not quite clear what exactly you are doing in which order.
Are you using character and paragraph styles?
Normally if you select words or paragraphs with Illustrators text tool, you can pick up styles from other texts with the eyedropper. So how exactly are you using the tools?