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bsmith31
Currently Being Moderated

slight cross posting-

Feb 2, 2013 7:37 AM

I don't see a clear place to put a "masters colection" installion issue-

When I go to install indesign and photoshop as part of the cs6 masters colection I get:

Exit Code: 11

Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DW037 ...

 

 

-------------------------------------- Summary --------------------------------------

 

- 0 fatal error(s), 1 error(s), 0 warning(s)

 

 

 

ERROR: DW037: Setup is already Running.

 

---------------------------------------------------------------------- ---------------

 

I tride google-with out much luck I'm hoping someone here has some ideas before americas big game day on sunday.

 
Replies
  • Currently Being Moderated
    Feb 2, 2013 12:28 PM   in reply to bsmith31

    Are you running the Master Collection setup program, or trying to launce the ID or Photoshop installer on their own? What is your OS?

     
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  • Currently Being Moderated
    Feb 2, 2013 1:20 PM   in reply to bsmith31

    I think you are trying to run the installer on top of itself.

     

    Reboot logging in with an administrator account and run the installer again.

     
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