I have had CS5.5 for a little over a year now with no issues. Until about 2 weeks ago... Now, my Dreamweaver will not open properly. (All other programs work completely fine - it is just a problem with Dreamweaver.) It will begin to open, show the pallets and the file bar & the welcome screen, but then it will not respond to anything. The cursor just spins and I end up having to force quit Dreamweaver after several minutes of waiting. I am at a loss of what to do. I have completely uninstalled and reinstalled my entire Creative Suite twice and it changes nothing. I also made sure that I had all the latest updates installed for CS5.5.
I looked on the forums and found something about deleting the preference files, but I can't find what is being referenced. I don't know if it's different in Mountain Lion now, or what, but the path they say to follow is simply not what I have... I go to Library > Application Support > Adobe > and then there is not a Dreamweaver folder for me to check inside.
The only thing that I can think of that has changed was that there was an update to Java the day before I started noticing the Dreamweaver problem. I have gone through Apple's instructions to disable Java 7 and restore Java 6, but it didn't change the situation either.
Any help would be greatly appreciated!
Perhaps you should try to reset your preference settings. To do this the instructions are posted here:
Good luck and post back.
Thank you - I went to this link and followed these instructions (previous instructions I used to delete my preferences were incomplete, so this link was very helpful)... I deleted the preferences folder and restarted Dreamweaver, but nothing changed. It still begins to open, showing the pallets, file bar and the Welcome screen, but then if I try click anywhere, or open anything, the cursor just spins and it is frozen. I then have to force quit Dreamweaver.
Please let me know if there is anything else I could try.
If anyone else has any suggestions on how to fix this problem, I'd be willing to try just about anything at this point. I have uninstalled and reinstalled several times, I've uninstalled Java and reinstalled it thinking it might be the problem, I've installed all OS X updates... nothing has changed the situation. I would be willing to upgrade to CS6 if that will fix the problem, but I'm hesitant to spend $400 to upgrade if it won't solve the problem. I've been using some free HTML editors to do the work that I have to recently, but they are definitely sub-par to Dreamweaver. I need this fixed ASAP!
Try creating a new admin level user account in your OS.
If that fails, do a clean install
Thank you so much for your reply! I created a new admin level user account and am now able to use Dreamweaver in that account!! This has greatly relieved my stress
Unfortunately, this has created a separate problem (though not something I can't deal with). I can use all my design-related programs just fine in the separate account, but some other support programs have issues... for instance, I can access Suitcase Fusion 3, but none of my fonts are installed under this user account, so it wants me to re-add them to Suitcase... not sure if that will slow my computer down since they are already installed in Suitcase under the main user account or not. I have not tried yet. Also, I use Fetch as my FTP client and it is needing a new serial number for that user account.
Again, it's nothing I can't work around, but there are just little issues that are making me feel like I need to go back and forth between the 2 user accounts so I don't bog down my machine or incur unnecessary costs.
This summer when I'm not quite as busy, I may try to do the clean install that you also recommended to see if it helps.