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CR2 files won't open in Elements 9

Feb 4, 2013 4:22 AM

I have exactly the same problem as pewter23 but with Elements 9, but raw files from my old 400D open ok. I have updated through the Help tab but this had made no difference. Thanks

 
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  • 99jon
    12,821 posts
    Jan 6, 2010
    Currently Being Moderated
    Feb 4, 2013 4:30 AM   in reply to CS.

    Have the images become corrupted in some way? Do they open in canon DPP?

     
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  • 99jon
    12,821 posts
    Jan 6, 2010
    Currently Being Moderated
    Feb 4, 2013 4:54 AM   in reply to CS.

     

    Can you check from the Editor menu that the update installed correctly.

    Help >> About Plug-In >> Camera Raw

    You should see a pop-up with the version number.

    Press Esc to close.

     

    ACR6.5.png

     
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  • 99jon
    12,821 posts
    Jan 6, 2010
    Currently Being Moderated
    Feb 4, 2013 9:15 AM   in reply to CS.

    OK have a nice day. If you are opening from Organizer try directly from the Editor using:

     

     

    File >> Open

     

     

    Or try directly from a folder using right-click and Open With or Open In.

     

    Also, when you refer to the old 400D, does that mean you now have a new camera?

     

     

     
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  • 99jon
    12,821 posts
    Jan 6, 2010
    Currently Being Moderated
    Feb 5, 2013 2:48 AM   in reply to CS.

    Hi Chris, For the 650d you have two alternatives:

     

    (1) Upgrade to PSE 11. (2) Download and install the free Adobe DNG converter to convert your raw files to the Adobe universal Raw format and the files will open in all versions of PSE (keep your originals as backups and for use in the camera manufactures software - DPP)

     

    Windows download click here DNG Converter 7.3

     

    Mac download click here DNG Converter 7.3

     

    You can convert a whole folder of raw images in one click. See this quick video tutorial:

     

    You Tube click here for DNG Converter tutorial

     
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  • 99jon
    12,821 posts
    Jan 6, 2010
    Currently Being Moderated
    Feb 5, 2013 5:06 AM   in reply to CS.

     

    The DNG will show as thumbnails in Organizer and other Adobe software. You can download the DNG codec for Windows if you also wish to see them in the OS folders.

      

    http://www.adobe.com/support/downloads/product.jsp?product=194&platfor m=Windows

      

    If you regularly shoot in raw your new camera investment would almost certainly benefit from an upgrade to PSE11 or even Lightroom 4 with its additional selective raw adjustments. They both have the new camera Raw 7 engine which offers much greater finesse for adjusting exposure, contrast, highlights, shadows and at the extreme (white/black) ends of the histogram on an additive basis in that order. But if you are familiar and happy with PSE9 give DNG a try.

     

    ACR-New.png

     
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