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Illustrator CS6 Mac: Beachball upon Launch

Feb 4, 2013 5:51 AM

As of yesterday, Illustrator CS6 has been hanging/going straight to beachball land (OS X) upon launching, either by launching the program itself or by attempting to open Illustrator files.


I tossed the Illustrator prefs, but this made no improvement.


I can think of no event that might explain this...I'm thinking my only/next step is to re-install Illustrator, unless someone else has an idea about solving this more quickly.


Thank you for any ideas!



  • Currently Being Moderated
    Feb 4, 2013 9:12 AM   in reply to wkjeiwoi

    At which point in the startup process does it stop?


    You might try:

    - checking fonts

    - checking the printer connection, driver and printer

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    Feb 4, 2013 9:41 AM   in reply to wkjeiwoi

    For AI to work properly, you will need to have a default printer designated for your system (even if it is a virtual printer).

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    Feb 4, 2013 9:48 AM   in reply to wkjeiwoi

    Do you have Acrobat? If so, install it. It will provide you with a virtual printer (i.e., not a physical printer). Any other PDF printing software, even a free one, will do the same.


    Else just install a print driver. Preferably one which is postscript.


    In either case, being it is the only print driver on the system, it should become the default printer.



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  • Currently Being Moderated
    Feb 4, 2013 9:54 AM   in reply to wkjeiwoi

    I am using Windows OS. In Windows, one can select a printer, virtual or otherwise, and make it the default printer. Seeing how I have never not had a physical printer, nor a Mac, I am out of ideas if Acrobat cannot be made to be the default printer.


    Take care, Mike

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