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'pepflashplayer.dll' has downloaded without my permission.

Feb 5, 2013 11:02 AM

Tags: #install #download #installation #permission #pepflashplayer #pepflashplayer.dll #consent

My Adobe Flash settings (which must be edited online, for some stupid reason) are set to notify me if a download is available, but there IS NO SETTING for "do not download until I consent".

 

Norton has informed me that 'pepflashplayer.dll' has downloaded without my permission.  How do I prevent Flash from downloading or installing updates without my permission?  I would gladly grant it as soon as I verified that it really is a Flash update, but I am simply not comfortable with ANY software downloading or installing updates on its own, without the consent of the computer user.

 

How can I stop this from occurring?

 

Here is the Nortion file insight:
"Full Path: c:\Documents and Settings\Cam\Local Settings\Application Data\Google\Chrome\User Data\PepperFlash\11.5.31.139\pepflashplayer.dll

____________________________

____________________________

Developers Adobe Systems Incorporated

Version 11.5.31.139

Identified 2/5/2013 at 1:44:44 PM

Last Used Not Available

Startup Item No

____________________________

____________________________

____________________________

Very Few Users

Fewer than 5 users in the Norton Community have used this file.

____________________________

Very New

This file was released less than 1 week ago.

____________________________

Good

Norton has given this file a good rating.

 

 

____________________________

Source File:

pepflashplayer.dll

____________________________

File Thumbprint - SHA:

bd97281fd622e14aa65895989ddd55d6c65be2247c04ca5555970793bd8ac5ce

____________________________

File Thumbprint - MD5:

ec155c323a3b777441bf6a2bf4077fcc

____________________________"

 
Replies
  • Chris Campbell
    9,454 posts
    May 4, 2010
    Currently Being Moderated
    Feb 5, 2013 11:13 AM   in reply to psychonaut25

    Pepflashplayer.dll is an internal component of Google Chrome.  If you want to stop this from being updated you'll need to disable Google Chrome auto updates.

     

    http://dev.chromium.org/administrators/turning-off-auto-updates

     

    Thanks,

    Chris

     
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  • Chris Campbell
    9,454 posts
    May 4, 2010
    Currently Being Moderated
    Feb 5, 2013 4:55 PM   in reply to psychonaut25

    Is there a reason you don't want Flash (or Chrome) to update?  I would recommend keeping updates turned on unless absolutely necessary.

     
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  • Currently Being Moderated
    Feb 5, 2013 10:47 PM   in reply to psychonaut25

    Anyway, you should be discussing this with Google, not Adobe, as this is a purely Chrome thing about its update options.

     
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  • Currently Being Moderated
    Feb 5, 2013 11:47 PM   in reply to psychonaut25

    Relevant topics are never deleted from these forums.

     

    Good luck with Google; I know it's not easy to get answers from them...

     

    You are of course welcome to post back with additional questions, or provide feedback if you find a answer for your question.

     
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  • Currently Being Moderated
    Feb 6, 2013 5:23 PM   in reply to psychonaut25

    I had it downloaded on my machine also. What is strangeis what Norton 360 said when it happened a few min ago: Fewer than 5 people have used this file.

    new file.PNGI have a hard time believing only 5 people who use Norton have this file or have hadtheir computer use it. Look at the time stamp also.

     
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  • Currently Being Moderated
    Feb 8, 2013 12:45 AM   in reply to Chris Campbell

    I can give you a reason. Since last two weeks, I have experienced a breakdown in Chrome's ability to play flash content after updating pepflashplayer.dll. Here is the screenshot of YouTube after the udpation.

     

    YouTube screenshot.png

    The problem is irritating enough that I uninstalled Chrome the first time the problem occurred, and switched over to Firefox. But after 3-4 days, to check if the problem had been rectified, I re-installed Chrome, and found the problem had been fixed, or perhaps the reinstallation did the trick. Now, with this new update, we are back to square one. I am not the only one experiencing this problem.The matter has been brought up on Google's groups, and it was said that Google is looking into it. Perhaps, Adobe should too.

     
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  • Currently Being Moderated
    Feb 9, 2013 2:36 AM   in reply to Chris Campbell

    Is someone atleast going to reply? "We're looking into it" is a good answer at this time.

     
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  • Currently Being Moderated
    Jun 13, 2013 10:58 PM   in reply to psychonaut25

    It's been 4 months since the last post on this thread and Norton 360 is still saying "fewer than 5 users in the Norton Community have used this file.

     

     

    This is the copy of Norton's file insight:

     

    File insight.png

     

    Norton is saying that fewer than five people have used (not downloaded) this file, which tells me that Chrome is downloading useless updates that fewer than five people needed! Or maybe Norton isn't very insightful when it comes to this file. 

     
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  • Currently Being Moderated
    Jun 14, 2013 2:29 AM   in reply to Todd Musgrove

    Or maybe it's fewer than 5 people who use Norton...?

     
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  • Currently Being Moderated
    Jun 16, 2013 10:41 AM   in reply to Todd Musgrove

    I helped launch Norton Insight - so I can provide a little insight here.

     

    Insight identifies executables by making a digital "hash" of the file.  It then tracks how that file behaves on your system - does it lead to crashes, does it use lots of resources, is it associated with potentially malicious behavior (such as downloading files without permission, changing security settings - about 400 different behaviors).  It reports back Symantec - data it collects from 50 or 60 million users.  This is what Symantec calls the file's "reputation".  It uses an algorithm to rate the safety of the file based on behaviors, the file's source and on how many people use the file without showing signs of infection.

     

    So insight is a way to detect malicious code - or files infected with malicious code, even files Symantec has never seen before. 

     

    If the file changes, even if one byte changes, the hash will no longer match and it will be considered a new file.  So only 5 people are using that exact version of the file - but many other versions of that file could be used by many other people.

     
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  • Currently Being Moderated
    Jul 11, 2013 6:12 PM   in reply to psychonaut25

    This is yet another reason to use products from non-profit companies such as Mozilla.  I never have these issues with them.

     
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  • Currently Being Moderated
    Feb 20, 2014 3:59 AM   in reply to Pat Willener

    Clearly there is something wrong with Norton's alert. 4 years after this thread started "this file was released less than 5 days ago" and there are "fewer than 5 users" (all of whom appear to be participating in this thread). There is also something very wrong with the Adobe updates: everytime Adobe does an unwanted update, some other application on my Windows 7 Dell laptop crashes (as I was writing this Evernote crashed). Neither Chrome nor FireFox are stable anymore with the Adobe plug-ins. Unfortunately web pages won't work without them. Isn't there anything that Adobe can do to be make the update process and the software more stable and less invasive?

     
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  • Currently Being Moderated
    Feb 20, 2014 4:03 AM   in reply to Pat Willener

    Perhaps what is happening is that each new version counts as a new file and the date and the user count restart. Obviously each new release is "very new".

     
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