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RustyBucket12
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How do I get past, “Can’t save preferences message” in PS CS6?

Feb 6, 2013 9:08 PM

Could not save Preferences because the file is locked, you do not have necessary access permissions, or another program is using the file. Use the ‘Get Info’ command in the Finder to ensure the file is unlocked and you have permission to access the file. If the problem persists, save the document to a different file or duplicate it in the Finder.

 

Get me past this message. Please! Nothing I have read applies exactly to eliminating this infuriating message. How do I get past, “Can’t save preferences message” in PS CS6?

 

Message was edited by: RustyBucket12

 
Replies
  • Currently Being Moderated
    Feb 6, 2013 11:21 PM   in reply to RustyBucket12

    It means what it says: You need to fix your permissions/ user privileges on your user preferences folder. Refer to this:

     

    Important Directories | Mylenium's Error Code Database

     

    Installation Preparations

     

    Mylenium

     
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  • Currently Being Moderated
    Feb 11, 2013 10:14 AM   in reply to RustyBucket12

    Moving this discussion to the Photoshop General Discussion forum.  RustyBucket12 prior to moving on to discussing printing and the use of Suitcase were you able to resolve the permission issue with your preferences?

     
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  • Currently Being Moderated
    Feb 11, 2013 11:28 AM   in reply to RustyBucket12

    Your preferences folder still has a permissions problem.

    Most likely the OS upgrade left the permissions in a bad state.

     

    The system Disk Utility might repair the permissions (/Applications/Utilities/Disk Utility).

    If not, you'll need someone knowledgable about MacOS/Unix to help you sort out why you can't write to your own preferences folder.

    Worst case, you might need to do a clean install of the OS to clear out all the left over bits and set the permissions correctly.

     
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  • Currently Being Moderated
    Feb 23, 2013 11:15 PM   in reply to RustyBucket12

    ~/Library/Preferences/Adobe Photoshop CS6 Settings/...

     

    Either the folder, or one of the files in it have the wrong permissions.

     
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