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Justcrsh
Currently Being Moderated

V11 Crashes all time

Feb 7, 2013 3:02 AM

Hi,

 

My Photoshop Elements 11 crashes all the time.

Working on a Mac OSX 10.8 machine with 16GB RAM

 

Here is the crashlog:

http://pastebin.com/TNbunqEf

 

 

Any options?

 

Thanks,

 
Replies
  • 99jon
    12,848 posts
    Jan 6, 2010
    Currently Being Moderated
    Feb 7, 2013 7:01 AM   in reply to Justcrsh

    You may have to uninstall and then re-install PSE11 but is the Editor working OK?

     
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    Feb 7, 2013 7:57 AM   in reply to Justcrsh

    Go to your username>library>preferences and delete com.adobe.Elements Organizer.11.0.plist and com.adobe.ElementsOrganizer11.plist and any lockfiles with those names. That library is hidden in 10.8. To see it, in the finder click the Go menu and hold down the option key. It will appear below the little house for your user account. While you're in there go to the saved application states folder and delete anything related to PSE. Repair permissions and try again.

     

    Thank you for  using pastebin instead of pasting the whole log into a message, incidentally.

     

    Was PSE 11 installed when you upgraded to 10.8, by any chance?

     
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  • Currently Being Moderated
    Feb 13, 2013 10:35 PM   in reply to Justcrsh

    Is the application still crashing for you?

     
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