I am trying for long to import MTS files. Those file are playing well in VLC, unfortunately they are imported without the sound.
Does anyone have any idea how to solve it?
Are the .mts files from a tapeless camera? If so, do you have the complete original file structure from the memory card? In Premiere, trying importing the file using "Media Browser" rather than File > Import, this may help. The Browser is a panel usually at the lower left of Premiere interface.
Safe Harbor Computers
We've been battling this problem with Premiere Pro since we started using it. We've found the following help:
1) Update Premiere Pro.
2) If still not working, update every Adobe product on the machine.
We have experienced this problem at least six times, and the above has fixed it in all but one. We are currently battling that last one. Even a delete of Premiere Pro and a fresh installation is not making that one get the sound.
I've read on the forums here that renaming the file to .m2ts can work. Also, others have mentioned that if the file is on a drive other the 'C', moving the file to drive 'C' can fix it as well. Someone else also reported the following(We were unable to do as he suggested as we could not find the files he mentioned):
"If you can deactivate Premiere - do it, if you can't - uninstall PP.
Delete content of SLStore, SLcache folders located in Library/Applecation support/Adobe
Delete Library/Applecation support/Adobe/Adobe PCD/Cache/cache.db
Where did you get the MOV files (camera brand/model) and exactly what is inside the MOV wrapper?
Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037
What is a CODEC... a Primer http://forums.adobe.com/thread/546811
What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037
Report back with the codec details of your file, use the programs below... a screen shot works well to SHOW people what you are doing
And, what version of Quicktime do you have installed?
Europe, Middle East and Africa