I recently purchased Adobe premiere cs6 and a blackmagic intensity shuttle USB3 for windows. I have succesfully captured video from a deck using the media express software but premiere does not see the blackmagic device. Any ideas?
I am successfully using my Intensity Shuttle (USB3) with Premiere Pro CS6. I did however, rebuild my computer recently and happened to install my Shuttle before installing Premiere. That resulted in Premiere not being able to see it. I reinstalled the Shuttle (after Premiere had been installed) and everything now works as expected.
Have you tried reinstalling the drivers for the Shuttle?