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JackHenry-1959
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Canon Pixma MG6250 - CD Printing (Tray G)

Feb 7, 2013 11:26 PM

Background

I'm running an iMac with 10.6.8.

Adobe Illustrator 14.0.0 (CS4)

 

My previous printer was an HP C5380. Printing directly onto CD from with Adobe Illustrator was easy. Design the layout, select print and choose 'CD' as paper size. Done. The HP needed replacing and HP no longer have any printers with CD printing capability.m

 

New Printer

I got the Canon Pixma MG6250 and normal printing works as it should. This printer has a small tray (called 'Tray G') that you place the CD onto and then insert the tray into a slot (inside the main paper loading slot) This slot is accessed via a drop down 'inner cover' that you need to manually open. You then place the tray (with the CD on it) into this slot and line up two white arrows. The printer should then draw this tray inside and print. (This was how the HP printer worked too)

 

Problem

When I select 'File - Print' in Adobe Illustrator, I then select 'Media' and the option 'Disc Tray G'. I select this then click 'Print'

 

The printer displays an error saying 'Inner Cover Open. Close the inner cover and select OK'

 

When I do that I get a second error message saying 'Rear Tray. There is no paper. Load Paper and select OK'

 

If I do have paper loaded into the rear tray, the image I wanted to print onto the CD, prints onto the paper (as you'd expect from the sequence of messages)

 

Has anybody got a solution to this problem? It's driving me crazy................

 

Regards

John

 
Replies
  • Currently Being Moderated
    Feb 7, 2013 11:35 PM   in reply to JackHenry-1959

    May not be possible at all, but have you actualyl selected that tray in the print settings? Otherwise you'll have to use the Canon CD print software...

     

    Mylenium

     
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  • Currently Being Moderated
    Feb 8, 2013 3:22 AM   in reply to JackHenry-1959

    I've got one of those printers as well: you have to use the Canon software to print on CDs. Write a PDF first and then print it with the Canon software.

     

    You should complain to Canon if you don't like that.

     
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