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Tommyvincent
Tommyvincent
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How can I get the Use SmartSound button to work?

Feb 8, 2013 9:50 AM

Tags: #premiere #elements_premiere_11

When I click on the Music Panel I see the Use SmartSound button at the bottom of the music options. The message I get when I click this button is: "You must first perform a one time installation of SmartSound to use this feature."

 

I clicked on this button and did all that I was supposed to do except double-click setup.exe. I found three setup files but not the setup.exe. The SmartSound is, however, on my hard drive but I'm unable to use it. When I click on the button in the Music Panel I keep getting the same message loop.

 

I have Adobe Premiere Elements installed on my fairly new computer with Windows 7 OS, 62 bit.

 

I would like to get this SmartSound working so that I can complete Lesson 9, Working With Sound, in Classroom in a Book. I've spent about three hours trying to install the program, following all the steps - but no success yet.

522 Views   8 Replies   Latest reply: Ann Bens, Feb 9, 2013 9:14 AM
 
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  • Steve Grisetti
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    1. Steve Grisetti,
    Feb 8, 2013 10:06 AM   in reply to Tommyvincent
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    Have you tried installing SmartSound from the Premiere Elements 11 installation disc?

     
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  • Tommyvincent
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    2. Tommyvincent,
    Feb 8, 2013 11:43 AM   in reply to Steve Grisetti
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    I have the Premiere Elements 11 disc but I don't see SmartSound among the files. Should I jus reinstall the whole thing again?

     

    When I click the Use SmartSound button it takes me to a page with instruction for how to download the program. I've followed all the instructions but the button still doesn't produce what I want. On this instruction page I see: "SmartSound isn't integrated with the Adobe Premiere 11 installer for Windows (32 bit and 64 bit).

     
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  • Ann Bens
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    3. Ann Bens,
    Feb 8, 2013 3:25 PM   in reply to Tommyvincent
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    Did you download the zip, unpacked, go all the way to

    SmartSound\DI_PRE\11.0\3rd_Party\External\SmartSound\KB_Article\SmartS ound.

    and dubble click on the Setup.exe?

    This is what you should see after installing:

     

    use Smartsound.png

     
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  • Tommyvincent
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    4. Tommyvincent,
    Feb 9, 2013 5:21 AM   in reply to Ann Bens
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    Ann,

     

    I went through SmartSound\DI_PRE\11.0\3rd_Party\External\SmartSound\KB_Article\Smart Sound, but I saw no setup.exe to double-click. There were about twenty folders and files, three of which were "setup."

     

    I clicked a lot of stuff including Premiere Plugin 64 bit. This brought up the Install Wizard. After I saw this message, I though I was home free: "The Install Wizard has successfully installed SmartSound Primiere Elements 11x64 Plugin. Click Finish to exit the wizard.

     

    But when I went back to Premiere Elements and clicked Use SmartSound in the Music tag I got the same message: "You must first perform a one time installation of SmartSound to use this feature."

     

    I tried the usual tricks like restarting my computer. Nothing works. It's like a chess problem. I know I'll eventually find the answer but right now I'd like to know the right move to make.

     
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  • Ann Bens
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    5. Ann Bens,
    Feb 9, 2013 6:40 AM   in reply to Tommyvincent
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    smartsound installatie.png

     
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  • Tommyvincent
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    6. Tommyvincent,
    Feb 9, 2013 8:11 AM   in reply to Ann Bens
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    Everyting is now working. Perhaps I was not connected to the Internet when I tried before but I'm not sure of this. Anyway, I did not see the setup.exe; I did, however, see the setup with the same icon you circled. I clicked it and I got what I wanted. Thanks

     
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  • Bill Hunt
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    7. Bill Hunt,
    Feb 9, 2013 8:32 AM   in reply to Tommyvincent
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    Tommy,

     

    Great news!

     

    I think that you will enjoy using SmartSound. If you have not experienced it, or seen this article, it might be helpful: http://forums.adobe.com/message/4912568#4912568

     

    Note: for newer versions of Premiere, disregard references to SmartSound QuickTracks plug-in, as that is only for older versions, and now, one has Sonicfire Pro ExpressTracks plug-in, which has several new features.

     

    If you enjoy using the program, and their libraries, as much as I do, you might want to explore the Sonicfire Pro Scoring Edition, as the power that it provides with the SmartSound Multi-Track music discs is amazing.

     

    Good luck,

     

    Hunt

     
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  • Ann Bens
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    8. Ann Bens,
    Feb 9, 2013 9:14 AM   in reply to Tommyvincent
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    Tommyvincent wrote:

     

    Everyting is now working. Perhaps I was not connected to the Internet when I tried before but I'm not sure of this. Anyway, I did not see the setup.exe; I did, however, see the setup with the same icon you circled. I clicked it and I got what I wanted. Thanks

    Glad you are up and running.

     
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