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Ruthek11
Currently Being Moderated

Cannot install update to Photoshop Elements Inspiration Browser

Feb 9, 2013 5:25 PM

I followed the instructions for removing the program on my computer but when I go to install the update I keep getting download error and try again,,,,,,,,,,,??????

 
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  • Currently Being Moderated
    Feb 10, 2013 10:54 PM   in reply to Ruthek11

    Hi,

     

    Please help me understand a little more about this one here. Did you uninstall the application/PSE? Where are you trying to install updates from then if you've already uninstalled the appliation? Did you install it post cleaning/removing the program as you mentioned above?

    Also, please post the error msg/screenshot. I might ask you for the logs (; i'd tell you where they're located) but before that I just want to understand what error so that I can request you for the appropriate logs.

     

    thanks.

     
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  • Currently Being Moderated
    Feb 11, 2013 11:07 AM   in reply to ShefaliG

    Moving this discussion to the Photoshop Elements forum.

     
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  • Currently Being Moderated
    Feb 12, 2013 3:35 AM   in reply to Ruthek11

    Hi Ruthek11,

     

    Inspiration browser gave many problems, that's why Adobe dropped it in PSE11.

    I will recommend you to use tv.adobe.com, which has almost all the video tutorials you will find through inspiration browser.

     

    -Rahul

     
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