Skip navigation
Currently Being Moderated

Downloding a flash CS6 upgrade

Feb 9, 2013 8:16 PM

Downloding a flash CS6 upgrade, not working, anybody had same problem? When enter the serial # it says that to use this serial number you must own one of the the qualifying products, when I enter the serial # for the qualifying product it says "This serial # is not for a qualifying product. Please try another"

I tried solving this issue in my own with no results, help!

 
Replies
  • kglad
    72,212 posts
    Jul 21, 2002
    Currently Being Moderated
    Feb 9, 2013 8:28 PM   in reply to MariColombia

    which upgrade did you purchase?  what qualifiying product do you own?

     
    |
    Mark as:
  • kglad
    72,212 posts
    Jul 21, 2002
    Currently Being Moderated
    Feb 10, 2013 8:33 AM   in reply to MariColombia

    it's expecting the serial number for flash cs5.5, not design premium cs5.5

     

    contact adobe support to see if you have a qualifying product and, if so, how to install flash cs6: www.adobe.com/support/chat/ivrchat.html

     
    |
    Mark as:
  • kglad
    72,212 posts
    Jul 21, 2002
    Currently Being Moderated
    Feb 10, 2013 4:05 PM   in reply to MariColombia

    you're welcome.

     
    |
    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points