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Mac upgrade to Snow Leopard problems with InDesign

Feb 10, 2013 11:42 AM

Upgraded (Mac) Safari 10.5.8 to Snow Leopard 10.6.8 now InDesign will not open. Thanks a million in advance for any help.

 
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  • Currently Being Moderated
    Feb 10, 2013 12:04 PM   in reply to strong_heart

    The best bet is to uninstall, run the cleaner tool (http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation -problems.html), and reinstall the software. Adobe products on a Mac are not happy with updating the OS without a reinstall.

     
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    Feb 10, 2013 1:51 PM   in reply to strong_heart

    It shouldn't affect the TimeMachine backup. The reinstalled app will be the same (except for changes in the preferences you may have made) so should not make a difference to the previously saved files.

     
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