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tegleg70
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Elements 11  will not open...no previous problem before 2/08/12

Feb 10, 2013 11:37 AM

Tags: #2013

Elements 11 will not open..no previous problem before 2/08/12

 
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  • Currently Being Moderated
    Feb 10, 2013 3:17 PM   in reply to tegleg70

    What won't open? Editor, organizer, both? How are you trying to start the program? What operating system do you have?

     
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  • Currently Being Moderated
    Feb 11, 2013 12:36 AM   in reply to tegleg70

    Have you tried a system restore from before the problem began?

     
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  • Currently Being Moderated
    Feb 11, 2013 3:05 AM   in reply to swharton07

    Hi,

     

    Please try couple of probable solutions as mentioned below:

     

    Solution 1:

    1. Close Elements.

    2. Launch the Photoshop Elements Welcome Screen and hold down ctrl + alt + shift as you click Editor.

    3. Continue to hold the keys until you see a message box asking if you want to delete Photoshop Elements settings file; click Yes. Elements will open with default preferences.

     

    Solution 2: In case any network printer is attached try to launch without network or printer uninstall or make different printer as default.

    Solution 3: Try launching with anti-virus off or removing PSE from conflicting list.

     

    Thanks,

    Garry

     
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