I stopped posting here a while back because of this issue. Back then Adobe and Apple completely snubbed the Oz government and ignored their requests to front up about it. Looks like it hasn't gone away. This is the link to the BBC story:
So do you or your countrymen have a working theory why giant software companies charge especially high prices in Oz? Is it because they've been allowed to get away with it?
I've missed your input around here, Trevor.
Apparently Adobe is not even allowing Noel's comments to appear in Austrailia. He commented 10 minutes ago and nothing appears.
Message was edited by: Curt Y By the time I got this typed his comments appeared.
I've seen some threads today with posts listed but which don't show them when the thread is opened.
Alas, something's gone wrong with the Adobe server farm methinks. There are definitely coordination problems afoot.
I am not sure as Adobe, Apple, Microsoft etc do have a reason that would satisfy any enquiry, or they would have fronted up to the one Ed Husic launched last year. I told Ed that if the Tasman was a few kilometres narrower, he'd have been able to hear my bloody boiling all the way from NZ.
Yes, I miss posting here. You guys are all cleverer at Photoshop than me, and I got to learn a few new tricks. That doesn't tend to happen on other Photoshop forums. Hey! They made me a mod on the flickr Photoshop Support group, which was cool when you think I used to get really rude with the relentless stream of people asking how to do the hazy yellow cross processed look that wedding photographers have discovered is so effective at disguissing rubbish photographs.
So checking out what Curt has just writen, this could be a waisted effort destined to dissapear shortly after I hit the Post icon. Fingers crossed.
Your post is still here, Trevor.
I wonder if there is some hidden barrier to international trade with Oz (other than the longer shipping distance) that makes it more expensive to do business that could be causing these pricing issues.
It's not just Adobe and OZ. For those in, or near, Canada, last weekend the Canadian show 'Marketplace' ran a show detailing how much more things cost in Canada than they do just over the border in the US. Especially now with the currency very close to par.
Bottle of Ibuprophin; $7 US... $14 Canada
Auto parts - same part, same brand; 120% to 180% more in Canada.
Various baby products - cribs, playpens, etc.; 110% to almost 200% more in Canada.
And so on...
In general, the price overrun was far more than could be accounted for by transport and taxes. It doesn't excuse Adobe, or anyone else. But the problem is widespread.
It is my understanding that Canada has much higher taxes on everything to pay for social programs. Now with Obamacare the law of the land, and the IRS estimating the cost to be $20,000 for a family of 4, the U.S. prices will have to change also. We may be going to Canada or Australia to buy at a cheaper price in the near future.
Indeed they do. But, as I said, even adding in transport and taxes, the prices were way out of line. As Noel said earlier, the main reason seems to be simply that corporations have been allowed to get away with it. After all, before the internet, how would you know what someone half a world away was paying for a product?
Curt Y wrote:
Now with Obamacare the law of the land, and the IRS estimating the cost to be $20,000 for a family of 4, the U.S. prices will have to change also. We may be going to Canada or Australia to buy at a cheaper price in the near future.
And I am afraid you are probably right about that.
P.S. The OldBob1957 came about because back when I first joined these forums (fora?) there were about fifty or sixty other Bobs around, and I just wanted to be able to find my own posts!
For as long as the trusts can hang out with the importers, make big $$ in secret and get away with it, they will abuse customers pretexting higher local costs. Situation was pretty much the same here in Switzerland. We are still discriminated by a number of international companies, but many have had to adjust. I believe that the Internet has played a big role in making things more even with the advent of on-line shops. People could at last compare prices throughout the world and know how they were robbed.
As for Australia, I reckon that implementing an oz slang version of Photoshop for a jolly bunch of few has it's cost !
We had a situation here during the Rugby World Cup were sponsors Adidas forced a price of $220 for the official All Blacks shirts. Exactly the same shirts could be obtained for a fraction of that price outside NZ, but I guess Adidass thought they had a captive market, and decided to rip it off! They were forced to climb down and reduce the price.
Most of us obtain out Adobe products via download now days. No shipping costs involved. The serves are very good at determining your location - I am forced to use the Australian Adobe on-line store, and even if I messed about with a proxy IP to hide my location, I'd be stuck because of my NZ credit card. I have an NZ buddy who gets a pension from working in the US, and has a US bank account. He gets the lower price.
How do Adobe process State tax for its American customers who download their apps? I believe State tax varies State to State, so it couldn't be levied at a one-for-all rate. Do the prices we see for Adobe products as sold in America include State tax, or do people who download have to pay that on top? If you gus do have to pay an additional State tax, then I'd be happy to pay the 15% GST we have in NZ, but note that 15% is a whole world away from the 50 to 60% mark up I pay over and above what you guys pay for exactly the same product, downloaded from exactly the same server.
alpshiker, I just checked again, and my CS6 splash screen does not have a corked hat on it.
Lobbyists have so far been successful in keeping Internet sales tax free. The exception is when the marketer has a presence in the State they have to impose a tax. But States are hurting for money and so the issue is always being pressed. Of course they do not say then lust for the money, but just the old excuse "we want to be fair to the brick and mortar businesses and have a more level playing field".
Which is as I suspected. So the possible justification for price gouging being due to taxes levied by other countries becomes flakey at best, and flat out lies at worst.
I am in New Zeland but am forced to buy my Adobe downloads from the Australian Adobe online store. If there was, in fact, a tax component to the price I pay, does that tax component go to Australia or New Zealand? It's a joke of course. There is no tax component, and the 60% extra we pay is price gouging pure and simple.
Where do European residents source their Adobe downloads? Does each country have its own Adobe store? It doesn't sound very likely, but please speak up and let us know if and how price gouging affects you.